Social CRM and How To Grow A Business

Social CRM and How To Grow A Business Posted by T.J. Bloom, COO of MDL Technology The world has never been more connected than it is today. Social technology like forums, blogs, social networking and email have transformed the dynamic between businesses and partners, customers and prospects and has opened doors for discovering new business opportunities. By using a well-implemented CRM system, businesses can now connect easier and faster than ever before. According to Microsoft Dynamics CRM, “In customer care, the impact of social media is widely felt. Customers have found their voice, and it is powerful. When a customer tweets about an issue with your product or service, your…

Cloud: How Moving To It Can Cut Email Costs

Cloud: How Moving To It Can Cut Email Costs Posted by T.J. Bloom, COO of MDL Technology Transitioning your business’ email to cloud could help your company cut costs. According to Microsoft Exchange, companies can experience up to 90 percent savings in their first year when factoring licensing, hardware/storage, IT admin and hosted email costs. By switching to cloud-hosted email, companies don’t have to spend as much money on email server hardware support and upgrades while reducing the need for IT support and maintenance. Workers also experience better email productivity with more features, such as being able to access business email anytime and anywhere. In addition, MDL Technology provides 24/7…

Endorsement Testimonial from Tax Advantage CEO for MDL Technology

Endorsement Testimonial from Tax Advantage CEO for MDL Technology Posted by T.J. Bloom, COO of MDL Technology Bill Parrish, CEO and president of Tax Advantage, praised MDL Technology for its managed services with an endorsement testimonial. The company provides comprehensive IT support around the clock to businesses. In the testimonial, Parish said, “We are thrilled that we investigated MDL Technology when we decided to outsource the technical portion of our business. Because our business relies so heavily on secure storage of data, we elected the server hosting service provided by MDL.  The biggest benefit is the monthly maintenance provided, which will prolong the life of our server. It is also comforting…

Using CRM Technology to Grow A Business

Using CRM Technology to Grow A Business Posted by T.J. Bloom, COO of MDL Technology According to Microsoft, CRM applications can improve sales and business growth and increase revenues. In the world of business, having an integrated CRM system is a major key to success. Learn how CRM technology can be used to grow business. Mark Dryer, president of MDL Technology, said, “IT has changed the way companies are approaching CRM. Consumer behavior, such as how consumers make purchasing decisions, what they purchase and how they purchase is changing.  However, there is also a transformation in how consumers and companies interact with one another. Technology has created tons of new…