6 Ways to Improve Small Business Data Security

Norton recently performed a survey asking small businesses about cybersecurity threats. Less than one third of businesses understand what is required to protect their business from cybercriminals. This is not restricted to small businesses as a rash of attacks have occurred with large corporations in the past year, spreading customer data to hackers. To help counteract this, MDL Technology wants to go over ways to improve your small business data security. Create a Data Security Plan and Policy Before you can get serious about data security, you need to have an action plan and use policy in place. There are a lot of things to cover in this plan, but…

National Memo Day: How CRM Helps You Organize and Provide Better Customer Service

In case you didn’t know, May 21 is National Memo Day. To celebrate, Holiday Insights says, “Have a pen and paper handy. Go grab a post-it note. Stand ready at your PC. We suggest you enjoy National Memo Day by taking memos wherever and whenever possible.” Sometimes its the details in memos that make a huge difference in your customer service, but memos and details often get misplaced. A proper CRM system can help keep track of all the memos to organize all business data and improve customer service. Here is an example of missing the importance of organizing memos. You know when you call your bank or phone provider…

National Pack Rat Day: How Cloud Computing Kills Your Inner Pack Rat

National Pack Rat day is Sunday, May 17. We can all be guilty of being a bit of pack rat, especially when it comes to business files. Luckily, there is a way to avoid becoming a computer file hoarder by utilizing cloud computing. Transitioning Forces Clean Out When you decide to transition to cloud computing, you are forced to take a hard look at your files to decide what should stay and what should go. The cloud is a perfect opportunity to do some major clean out. There will of course be items you should keep, but there are some things it is time to get rid. Here is an…

Windows Server 2003 Support Ends in July…Are You Prepared?

Effective July 14, 2015, Microsoft will be ending all support for Windows Server 2003. This means more than not being able to call a help line. Ending support means a lack of data security, making all of your data on a Windows 2003 server vulnerable to hackers. Without support, you will no longer receive security patches to ensure your system is protected. According to a video from Microsoft, there were 37 critical patches in 2013 alone and each year it has increased exponentially. After July 14, hackers will begin targeting Windows 2003 servers because they know the data will be more vulnerable without these patches. Additionally, if companies choose to…