CRM Solutions

How CRM Solutions Benefit Small Businesses In 2017

The days of businesses determining when and where to engage their customers is fast coming to an end. Most attempts to tell customers what to think or how to buy are now met with a skeptical eye from today’s buying public. As the world enters an era of consumer managed relationships, the power has swung firmly back in favor of the customer. To meet this demand, brands must be able to both keep in touch and connect with the consumer. Read on as we detail how a customer relationship management (CRM) tool allows small businesses to capitalize on this evolving sales dynamic.   According to MarketingTech, today’s consumer is more…