Social CRM and How To Grow A Business Posted by T.J. Bloom, COO of MDL Technology The world has never been more connected than it is today. Social technology like forums, blogs, social networking and email have transformed the dynamic between businesses and partners, customers and prospects and has opened doors for discovering new business opportunities. By using a well-implemented CRM system, businesses can now connect easier and faster than ever before. According to Microsoft Dynamics CRM, “In customer care, the impact of social media is widely felt. Customers have found their voice, and it is powerful. When a customer tweets about an issue with your product or service, your…Details
Cloud: How Moving To It Can Cut Email Costs Posted by T.J. Bloom, COO of MDL Technology Transitioning your business’ email to cloud could help your company cut costs. According to Microsoft Exchange, companies can experience up to 90 percent savings in their first year when factoring licensing, hardware/storage, IT admin and hosted email costs. By switching to cloud-hosted email, companies don’t have to spend as much money on email server hardware support and upgrades while reducing the need for IT support and maintenance. Workers also experience better email productivity with more features, such as being able to access business email anytime and anywhere. In addition, MDL Technology provides 24/7…Details
Endorsement Testimonial from Tax Advantage CEO for MDL Technology Posted by T.J. Bloom, COO of MDL Technology Bill Parrish, CEO and president of Tax Advantage, praised MDL Technology for its managed services with an endorsement testimonial. The company provides comprehensive IT support around the clock to businesses. In the testimonial, Parish said, “We are thrilled that we investigated MDL Technology when we decided to outsource the technical portion of our business. Because our business relies so heavily on secure storage of data, we elected the server hosting service provided by MDL. The biggest benefit is the monthly maintenance provided, which will prolong the life of our server. It is also comforting…Details
Using CRM Technology to Grow A Business Posted by T.J. Bloom, COO of MDL Technology According to Microsoft, CRM applications can improve sales and business growth and increase revenues. In the world of business, having an integrated CRM system is a major key to success. Learn how CRM technology can be used to grow business. Mark Dryer, president of MDL Technology, said, “IT has changed the way companies are approaching CRM. Consumer behavior, such as how consumers make purchasing decisions, what they purchase and how they purchase is changing. However, there is also a transformation in how consumers and companies interact with one another. Technology has created tons of new…Details
CRM: Using it to Move Your Small Business Forward
Posted by T.J. Bloom, COO of MDL Technology
Studies show that companies which use customer relationship management (CRM) applications can increase sales by up to 29 percent. Here are some quick tips from Forbes to get your company using CRM effectively.
Keep your CRM system simple.
Make sure it integrates with your other systems.
Keep your employees trained on how to use it.
Collect real time reports from your data.
Do you have questions about CRM? Call MDL Technology at 816-781-3006 or email us.
Google Fiber: Prairie Village 12th City To Give It Approval Posted by T.J. Bloom, COO of MDL Technology Prairie Village, Kan. will soon become a “Fiberhood” after the Prairie Village City Council approved a deal to welcome Google Fiber‘s high-speed Internet services into town. This deal makes Prairie Village the 12th city in the world to approve Google Fiber. According to the Prairie Village Post, the dea will allow Google to construct buildings on city property to house some of its equipment and it includes a 10-year term of free public Wi-fi and broadband access. Even though the clock for the 10-year deal started ticking on Aug. 19, city leaders…Details
Cloud Computing Could Bring Down Business Costs Cloud computing, a means through which computing applications, personal collaboration, business processes and more can be delivered whenever and wherever you need, might save your company money. BBC News weighed the pros and cons of switching to cloud in a video and discovered that cloud computing may drive down the cost of doing business. “Cloud can save overall for companies,” said Ajit Melarkode, managing director of cloud storage firm Rackspace. “Previously, when you had special usages for IT, you would go through the whole IT cycle of procuring your IT, setting up your IT, testing those applications on IT, going through your special…Details
How Five Security Ninjas Keep Their Passwords Secure (Photo: Ars Technica) Computer users may think using long passwords will keep their data safe, but surprisingly, even those can be cracked by hackers. For businesses, especially those using the same password for every critical account, this can be frightening news. So what can individuals and companies do to protect their passwords and keep their data secure? Ars Technica tackled the question head-on by rounding up five “security ninjas,” elite security experts: Bruce Schneier, renowned cryptographer; Adriel T. Desautels, CEO of Netragard (a firm that gets paid to test companies’ security by hacking them); Jeremiah Grossman, CTO of WhiteHat Security; Jeffrey Goldberg,…Details
5 Unexpected Business Benefits of Cloud Computing Cloud computing emphasizes flexibility, scalability, storage and cost savings, but once businesses make the switch, even more benefits emerge. Read Forbes’ list of the pleasant surprises of cloud computing: More flexibility to get into new businesses. What holds back new the pursuit of ideas among entrepreneurs and large organizations alike? Time and money, or the lack thereof. Say you want to design and test a new product line. With the available of on-demand cloud resources, new configurations can be up and running within hours or minutes, so that helps reduce the time element. Since users will only be charged for that amount of…Details
Connect with Technology Industry Professionals at the Kcnext Summer Networking Event There’s still time to get tickets for the 2013 KCnext Summer Networking Event on Aug. 15, where you can link with hundreds of Kansas City tech professionals in a place that CNET called “deliciously cool.” The KCnext Summer Networking Event is an opportunity to “connect with technology industry professionals, exchange innovative ideas and establish beneficial relationships and strategic partnerships to grow your business.” It also promotes the innovators and technological assets unique to Kansas City. Attendees can take part in a raffle for new tech gadgets and enjoy a bar stocked with Boulevard beer. Tickets are free for members,…Details