MDL Technology Live Help
MDL Technology, LLC is your network solution provider that combines hardware, software and knowledge into a broad and effective resource for your business.


816-781-3006 Option 2

helpdesk@mdltechnology.com

816-303-0733 - Fax
Helpdesk Pricing Information:
Standard no contract rate is $120 per hour.  Helpdesk is billed down to 15 minute increments.
I called MDL Technology because I was going CRAZY with all those spam messages and pop-ups every time I got on the internet. MDL conducted their free network security audit, and I can’t say enough about the results. Mark discovered several holes in the security measures I had taken, and implemented a full-scale security package. The results have been incredible. Since hiring MDL, I am 100% spam free. Let me say that again: “100% spam free.” He also fully safe-guarded my system against hackers and other cyber-criminals. My system is totally protected, and I have peace of mind, thanks to MDL Technology.

NBN Products, Nina Norton

Follow the link above to our Monthly Special for Huge Savings on Value Added Services from KC's leading provider of technology services!
 
Don’t sit at your computer waiting for your IT company to call you back or worse yet, drive to your office. Contact the MDL Technology LLC Helpdesk right now for support. The helpdesk is staffed Monday – Friday from 8 am to 5 pm and even has an emergency hotline. Why should only large corporations have real time IT support? Get the help you need – when you need it!  
Network Engineers:
  Brian Stephens - Team Lead

A+, Microsoft Certified Professional, Certified Novell Administrator

Brian started in the technology industry installing and maintaining network infrastructure. Music being a passion of Brian’s he plays in the Olathe Civic Band.

Brian lives in Kansas with his wife and two sons.
  Scott Vincent - Network Technician

Certified CompTIA network + technician, CCNA (Cisco Certified Network Associate), Comp TIA A+, MCSE, CCNP

Scott graduated from the University of Central Missouri with a degree in Science in Electronics Technology. He also has an Associate degree in Applied Science in Computer & Information Systems from Kansas City Kansas Community College both with Magna Cum Laude honors.

Scott lives in Kansas City, KS.
  John Bowman - Network Technician

John joined the MDL family in September 2008. He has a degree in Computer Science from Vatterott College. John is in the process of completed multiple certifications.
  John Fuhrman - Network Engineer

Novell CNE

John’s addition to MDL has been felt the most in our Managed Services Division. He has been working to improve and enhance our monitoring capabilities as well as our automation. John’s background in working at Sprint has brought a wealth of systems and process information into the company.

He lives in Olathe with his wife and two children.
Executive Staff: return to top >
  Mark Dryer - President/CEO

MCSE, CNE

After working at another IT company Mark decided to strike out on his own. Mark had worked in the accounting industry and expanded his business thru word of mouth advertising. He has a passion for helping small and medium businesses create ways of maximizing their IT budgets. In owning his own small business he realizes the budget constraints as well as the entrepreneurial spirit of these business owners. Mark is still involved in the day to day activities of this growing business.

Mark lives in Liberty, MO with his wife and 3 children. He has said that Liberty/Pleasant Valley is a great place to live and own a business.
  TJ Bloom - Operations Manager

TJ joined MDL to focus on improving the overall operations of the company. TJ graduated from Graceland University with a degree in Information Technology. He has worked at Intel Corporation as well as owning his own construction company for 7 years. TJ enjoys the direct impact that he can have in working for a small business. He has been involved in planning the growth and expansion of MDL into a regional IT partner with small and medium size businesses.

TJ has a passion for Big Mouth Bass fishing and mountain biking. He resides in Lee’s Summit, MO with his wife and daughter.
  Lori Dryer - Office Manager

Lori graduated from NW Missouri State University with a degree in both Marketing and Management. With 10+ years of customer service experience in the insurance industry Lori joined MDL in 2005. Lori handles all accounts payable/receivable and well as general office duties.

Mark & Lori have 3 children and truly enjoy living in Liberty, MO.
  Chris Summers - Director of Business Development

Microsoft Small Business Sales Certified

Chris graduated from Graceland University in Lamoni, IA with a degree in Speech Communications. Chris was brought into MDL to develop and maintain relationships with MDL clients. Chris has a history in the residential and light commercial building industry. Before joining MDL Chris worked for a commercial real estate data exchange opening and maintaining new markets.

Chris lives in Grain Valley, MO with his wife and two children.