Our partnership with ShoreTel’s phone system technology helps you focus on your most important assets: your people and their goals while also removing impediments to free-flowing communications so your team can focus on relationships, ideas and growth. The result is a reliable, flexible and intuitive communications solution that seamlessly delivers services and applications that will work for you today and adapt gracefully as your business needs change in the future. Simply put, ShoreTel Connect is more than just a phone system – it unifies team communication for improved business performance.
Teams work better with teamwork.
ShoreTel Teamwork is a real-time collaboration tool that enables teams to be more efficient and productive while on the go. Give your team the ability to be productive wherever they are! Teamwork is a mobile app that provides a virtual space for teams to interact with tools such as messaging, file sharing and tasks.
By combining these tools with ShoreTel Connect CLOUD, users are able to access a united collaborations and communications solution to boost cross-team productivity. Teamwork is available for Connect CLOUD users in the U.S. and Canada with Essential, Standard or Advanced service plans. Key features include: Dashboard, Workspaces, File Sharing, Messaging, Mentions, Tasks
Work from Anywhere
Bring teams together by letting them collaborate from wherever they are. Connect CLOUD users can message, assign tasks and share content from their mobile devices.
Organize projects and manage tasks from one app. Teamwork workspaces give a consolidated place to collaborate, while personal dashboards help you stay organized.
Manage with Ease
Our UI makes it easy to get your system up and running. Connect CLOUD users with Essentials, Standard or Advanced service plans can get started by downloading the free Teamwork app.
Scalable and Safe
With the architecture of a modern cloud, Teamwork delivers scalability and security you can rely on. End-to-end encryption guarantees your data is securely transmitted.
Business Phone Systems for How we Work Today
ShoreTel Connect CLOUD phone system is a phone-text-mobile-conference-video-web share-online meeting system that’s sleek and easy to use. ShoreTel is a different way to approach phone system technology.
The ShoreTel Connect user app is the key to smooth communication. It manages the call handling and collaborations tools for your employees and their contacts. The ShoreTel Connect app is a next- generation user interface for PCs, Macs, iOS and Android devices, requires no VPN for teleworkers.
With ShoreTel Connect CLOUD, vendor management is made easy. The move to ShoreTel CLOUD is easy whether you currently have an on-premises PBX or a different VoIP provider. The move to ShoreTel cloud is managed for you. ShoreTel Connect Portal manages billing and other user permissions through an administrative interface. It’s easy to scale up or scale need as you acquire new locations and employees.
It concentrate on your most valuable assets- your people and their goals- and eliminate barriers to free-flowing communications so your team can focus on relationships, ideas and growth without having to worry about technology working properly.
ShoreTel Connect CLOUD unifies your multitasking communications tools in one easy-to-use interface. Find contacts with ease, check their availability, and connect with them via phone, IM, video, desktop sharing or conference calling, without having to open a separate window or log in to new applications.
ShoreTel Connect CLOUD is a cloud-based, premium VoIP business phone service that will be a hit with every department in your company. It’s a complete communications solution from IP phones, to operating software, to data center, to customer service. It frees up your IT resources because it is fully hosted and managed. The state-of-the-art data centers it is built on is designed to be highly reliable and secure.
Businesses of all sizes can benefit from ShoreTel CONNECT Cloud. It’s easy to add productivity apps like a CRM and the ShoreTel Connect CLOUD Contact Center. It’s enterprise-grade because it’s from ShoreTel, a pioneer in VoIP with almost 20 years of unified communications leadership.
ShoreTel Connect CLOUD is truly an enterprise-grade solution. With physical safeguards and data integrity, it is a reliable application. It is designed with many levels of redundancy and load-balanced system hardware to expect and prevent any point of failure. It is backed by a reliable SLAs to maximize uptime for your business.
ShoreTel Connect Cloud is deployed out of secure data centers, taking advantage of infrastructure layer, network layer and application layer security protocols. Communications are all encrypted with secure real-time transfer protocol and granular access controls are built in.
ShoreTel Connect CLOUD is a managed service with a mission to deliver a communications experience that customers love. ShoreTel owns the software and can streamline the support experience. By simply doubling tapping the “?” button on the desk phone, users can be immediately connected to a team of experts. Learn more about ShoreTel Connect CLOUD and service plans at shoretel.com.
Unified Communications End-to-End from the Cloud
ShoreTel Connect CLOUD unifies team communication which improves business performance, proving it is more than just a phone. ShoreTel brings a whole new approach to phone system technology. The focus of the ShoreTel is on your most important assets- your people and their goals. This is done by removing the impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not on getting technology to work properly. The end result is a reliable and flexible communications solution that delivers services and applications seamlessly. The solution will adapt easily as your business needs shift in the future
Personalized App Features
The Connect client provides a personalized communications experience through an interface that presents intuitive access to the information you use most often. As users engage the Connect client, the panel slides open to guide what a user might do next. Features appear as a user needs them, and include:
- Action icons that trigger calls, video, web sharing, mute self, mute all, call recording, raise hand and add a participant.
- Contact timeline shows all communications between co-workers.
- Favorites to quickly access the people a user communicates with most.
- Event wizard to set up calls and collaborations.
- Call outs so meeting organizers can conference in attendees.
- Agenda timer so conference participants can track agendas in real time.
Raise hand feature so large groups can manage conversations.
- Visual audio monitoring to mute distracting background noise.
- Integration with Outlook and ICS calendars for scheduling.
- No VPN needed for remote use.