When Disaster Strikes: The Importance of an Off-Site Data Backup Program

Have you ever been working on something, and all of a sudden your screen goes blank? You can’t remember the last time you hit save, and now, you’ve lost your work and have to start over. What if this were to happen on a larger scale in your office? Off-site backup options keep your data safe and secure in case something happens to your mainframe or data collection tools. Online backups can’t be ruined by floods, fires or tornados. Since the backups take place over the internet, if something happens in your office or to your data, you can easily recover files and necessary information from the off-site storage. You…

How to Ensure the Best Performance for Your Company’s Cloud-Based Communications

Cloud-Based Communications has become a popular choice for modern enterprise communications and collaboration. There’s no need to combine disjointed cloud tools from multiple vendors any longer. ShoreTel Connect CLOUD is an end-to-end cloud phone and unified communications solution that handles everything for you. Cloud-based communications and collaboration make everyday meetings and interactions easier than ever before. And it’s not just any cloud phone system that you need – you need a cloud system and provider that gives you the speed and agility to drive more business, gives you advanced capabilities and isn’t complicated. Now it’s time to advance your competitive position through your phone system. You’ll increase employee productivity and…

Insight from Kansas City IT Managed Services Provider MDL Technology: Why You Need a Data Backup and Recovery Service

The IoT continues to evolve with leaders predicting the number of Internet-connected things to exceed 50 billion by the year 2020. As data continues to be generated at an exceeding rate, so does the need for long-term data placement that can keep your information kept and protected. Off-site data backup options keep your data safe and secure in case disaster or disruption occurs in your company. Data backup and recovery solutions have moved from the traditional hardware-dependent solutions to cloud-based ones that offer easier ways to recover data. When evaluating if your company needs a cloud-based off-site data backup solution, it’s important to think through and evaluate your IT goals.…

MDL Technology Shares 2016 Trends and Predictions for Cloud Computing

The cloud became the go-to platform for enterprise applications and data in 2015, but there’s still more to come. The cloud dominated the tech industry in 2015, and it looks like it could be the same for 2016. Cloud computing gives businesses a set of privileges that desktop computing can’t match. It’s a cost-effective way to have your company’s data accessible anywhere in the world. Cloud computing offers flexibility, scalability and lower capital expenditures than traditional in-house data centers. As we move further into 2016, many experts are predicting improvements to current-generation cloud environments, as well as new cloud technologies. According to Information Week, more cloud trends will emerge due…

MDL Technology Shares the Biggest Cybersecurity Threats for 2016

According to a report in The Statistics Portal, the average cost of cybercrime attacks for companies in the United States in 2015 was 15.42 million. As we move into 2016, it’s important for your company to be ahead of emerging hacker trends in order to keep your company safe from cyber attacks. Derek Manky, the chief security strategist for Fortinet, reveals the top cybersecurity threats that your company should be aware of in 2016, in an article on CNBC. There will be a rise of machine-to-machine attacks, new worms and viruses to avoid, and new ghostware and two-faced malware. Machine-to-machine attacks: With the evolution of the “Internet of Things”, it’s…

MDL Technology Explains Custom Auto Auction CRM Software with Animated Video Explainer

Managing an auto auction can be pretty tough and demanding as it involves keeping track of hundreds of different activities. MDL Technology, LLC, a Kansas City-based managed services provider, has a custom CRM software solution designed for more effective auto auction management. Most auto auctions today are powered by antiquated technology that doesn’t drive sales. While current auto auction management software does a great job of managing the auction process itself, something more is needed to generate value from interactions of participants who didn’t buy anything. Our custom CRM software solution powered through Microsoft Dynamics CRM can help track leads better and sales grow faster. Last year, we helped KCI…

As Data Breaches Continue to Rise, MDL Technology Shares How Your Employees Could be Sabotaging Data Security

Studies conducted by IBM and the Ponemon Institute have shown data breaches have increased 23 percent over the past two years, costing companies close to $3.79 million on average this year alone. With data breaches reaching an all-time high, all companies should implement a data security plan to help prevent data breach attacks. When it comes to creating a data security plan, it’s important that employees are on the same page. You need to make sure they understand every part of the process, including prevention and what to do in the event a data breach occurs. Even with the best data security plan, however, there are still data security risks…

MDL Technology Shares Tips and Tricks for Picking the Best CRM Software for Your Company

Customer relationship management (CRM) software is pivotal for your company to succeed. According to businessdictionary.com, “CRM helps in profiling prospects, understanding their needs and in building relationships with them by providing the most suitable products and enhanced customer service.” In order for CRM to help your company grow and succeed, you need to make sure you pick the right software. Here are some tips from Small Business Trends to help you find the right CRM software for your company’s needs. Determine the problem: There are a variety of ways to use CRM, so you need to pinpoint the exact benefit you are looking for before beginning to look at different…

Beware of Malware Threats this Holiday Season

The holiday season is a season of giving, but if your company isn’t careful, you could be giving customers malware instead of holiday cheer. While your company has been preparing for the busiest shopping season, cyber criminals have been heavily preparing as well. The holiday season is a time for them to rack in big profits, too. Don’t let hackers spread holiday malware in your company this season by spreading awareness of the following holiday malware schemes to your employees provided by CSO Online. Business email compromise: Cyber criminals will create spoof emails in a bid to execute unauthorized wire transfers. In an FBI report, it was found that thieves…

Microsoft Dynamics Announces New CRM 2016 Release

Customer relationship management (CRM) is important for any business to succeed. You want to offer your customers a positive experience to turn them into repeat buyers. With the new Microsoft Dynamics CRM release, customer engagement reaches a whole new level. Speed and accuracy of response heavily impacts the overall customer experience and customer satisfaction. The new CRM release focuses on delivering customer service agents the ability to manage all activities in one application. By eliminating the need to switch from application to application, it reduces the time to resolve issues and allows you to focus more on the customer. What’s new with CRM 2016? CRM app for Outlook: Now you…