Kansas City Managed Services Company Details Benefits of Sales CRM

As the holiday shopping season hits its stride this weekend, we decided to refocus on the one thing that nearly every retailer is obsessing over this time of year: sales. Let’s face it, customers of most businesses are connected to social media 24/7. That means that businesses must be able to reach potential customers at all times of day and be able to make sales, regardless of the time or situation. If only there was a tool that could help businesses do exactly that. Well, actually, there is. MDL sales customer relationship management (CRM) provides your team with the tools it needs to streamline your internal processes and do their…

MDL Technology Examines ESPN’s Week 1 Fantasy Football Flop

The worldwide leader of sports, ESPN, suffered a worldwide fumble on week 1 of the NFL season. The lauded fantasy football app crashed at one of the most inopportune times possible. The blunder shows that if you are not prepared for the absolute worst, the absolute worst will happen. Geekwire estimates that over 74 million people play fantasy football, with the first week of hope being the biggest fantasy weekend by far.   ESPN has acknowledged the issues and has since blamed a backend data access issue. A simple misguided network monitoring problem put the app down for over four hours. Which is roughly the equivalent of one full game…

MDL Technology Examines How OPM Could Have Avoided a Giant Data Breach

In a breach that was first publicly announced mid-2015, the U.S. House Oversight & Government Reform Committee has finally came to a consensus on the root of the issue. With a 241-page analysis of the data breach, they have found that the U.S. Office of Personnel Management (OPM) exposed fingerprint data and background investigations on millions of Americans.   Data breaches can be a giant deficit to a company. Not only did someone hack into their system, but also losing trust of employees and business partners. Inverse said, “It all could have been prevented very easily.” Cyber security may seem like a small part of your overall operation, but giant…

Kansas City-Based IT Company Examines How Delta Could Have Avoided Thousands of Cancelled Flights

During the dates of Aug. 8 – 10, 2016, customers who flew with Delta airlines experienced thousands of great delays or cancelled flights. As a direct result, the unfortunate event cost the airline financially and their public image was hurt. Could this all been prevented if they were up to date on their network monitoring?   According to Information Management, it very well could have been prevented. Their IT system was simply outdated for today’s times. Information Management also explained that Delta is not the first to suffer from this issue, “Just a month ago, Southwest Airlines dealt with a similar scenario in which a broken router caused another 2,300…

Kansas City Managed Services Company Clears the Clouds: A Start to Finish Guide to Selecting Cloud Computing Services

The cloud is everywhere. Whether you work in a small business or a large enterprise, chances are your company already has or will soon adopt a cloud computing system. As a team leader, it is important to consider the qualifications and needs of cloud computing before implementation. MDL Technology shares a guide to help understand and choose a cloud system.   Know Your Stuff It is a common misconception that there is one almighty cloud lingering above our heads at all times. While the cloud never disappears, it is divided. There is a wide variety of different types of cloud systems which serve different functions for a plethora of needs.…

MDL Technology Identifies Three Challenges to Big Data Security

In the digital world, business owners have no choice, but to keep up with technological advancements and to analyze major trends in their industry. With increasing incidents of data breaches, cyber attacks and compromised private information, it becomes all the more essential to take extra precaution to protect data sets. However, in order to protect the integrity of big data, business owners must first understand and identify their system’s points of weakness.     Human Error In short, data breaches occur when an outside source finds a hole, or vulnerability, within a company’s tech infrastructure. Oftentimes, the vulnerability comes from a human error due to misinformation or not enough IT…

Insight from Kansas City IT Managed Services Provider MDL Technology: Why You Need a Data Backup and Recovery Service

The IoT continues to evolve with leaders predicting the number of Internet-connected things to exceed 50 billion by the year 2020. As data continues to be generated at an exceeding rate, so does the need for long-term data placement that can keep your information kept and protected. Off-site data backup options keep your data safe and secure in case disaster or disruption occurs in your company. Data backup and recovery solutions have moved from the traditional hardware-dependent solutions to cloud-based ones that offer easier ways to recover data. When evaluating if your company needs a cloud-based off-site data backup solution, it’s important to think through and evaluate your IT goals.…

MDL Technology Shares 2016 Trends and Predictions for Cloud Computing

The cloud became the go-to platform for enterprise applications and data in 2015, but there’s still more to come. The cloud dominated the tech industry in 2015, and it looks like it could be the same for 2016. Cloud computing gives businesses a set of privileges that desktop computing can’t match. It’s a cost-effective way to have your company’s data accessible anywhere in the world. Cloud computing offers flexibility, scalability and lower capital expenditures than traditional in-house data centers. As we move further into 2016, many experts are predicting improvements to current-generation cloud environments, as well as new cloud technologies. According to Information Week, more cloud trends will emerge due…

MDL Technology Shares the Biggest Cybersecurity Threats for 2016

According to a report in The Statistics Portal, the average cost of cybercrime attacks for companies in the United States in 2015 was 15.42 million. As we move into 2016, it’s important for your company to be ahead of emerging hacker trends in order to keep your company safe from cyber attacks. Derek Manky, the chief security strategist for Fortinet, reveals the top cybersecurity threats that your company should be aware of in 2016, in an article on CNBC. There will be a rise of machine-to-machine attacks, new worms and viruses to avoid, and new ghostware and two-faced malware. Machine-to-machine attacks: With the evolution of the “Internet of Things”, it’s…

As Data Breaches Continue to Rise, MDL Technology Shares How Your Employees Could be Sabotaging Data Security

Studies conducted by IBM and the Ponemon Institute have shown data breaches have increased 23 percent over the past two years, costing companies close to $3.79 million on average this year alone. With data breaches reaching an all-time high, all companies should implement a data security plan to help prevent data breach attacks. When it comes to creating a data security plan, it’s important that employees are on the same page. You need to make sure they understand every part of the process, including prevention and what to do in the event a data breach occurs. Even with the best data security plan, however, there are still data security risks…