Successful CRM Techniques for Upcoming Changes

As we head into 2019, the customer relationship management (CRM) landscape is continuing to change, as it has been for the last few years. It has come a long way from the simple days of just storing customer information and contacts to the point of comprising of fully automated marketing systems. In the next year, we will see even more change, which will aim to connect businesses with their customers on a deeper level. CRM Changes to Come CRM systems will no longer be for the sole purpose of converting leads and increasing sales through simple marketing. According to Business 2 Community, the successful CRM of the future will connect…

How A Customer Relationship Management Tool Increases Sales

Sales managers dream of the day their company purchases a Customer Relationship Management (CRM) system, thinking it will solve all of their problems. However, while a CRM system can help improve sales, it must be utilized properly to have a positive outcome. This includes understanding the upfront dedication that a system needs to be fully integrated and how you can use it to meet sales goals. CRM Starting Point When you first get a CRM system, you either have to commit fully or have it run as a standalone, which can work in most cases. According to Chris Peterson from Security Systems News, many companies start by trying to fully…

Tips for Maximizing Your CRM to Increase Sales

In an age when customers are reaching out to companies in various ways, personalized and simplified approaches using cloud-based customer relationship management is an easy way to increase sales. In fact, a study from Nucleus Research found that mobile CRM use increases sales force productivity by 14.6 percent, leading to higher revenues. To see this increase in sales, you have to get the most out of your CRM.   How CRM Connects You and Your Customers   As a company, one key goal is to maintain your customers and foster a relationship. This begins with giving them what they want — which starts with giving the customer information instantly. By…

Launch Your Startup with a CRM Tool

A customer relationship management system (CRM) is a tool comprised of certain technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of a CRM is to improve business relationships with customers, assist in customer retention and drive sales growth. Even as a small business, a CRM could make a world of difference in your bottom line. A reliable CRM for your small business could be just what you need to catch up with your competitors. Read on as we detail why your business adopt one today. A new report from Nucleus Research suggests that when you invest a dollar in CRM,…

CRM Solutions

How CRM Solutions Benefit Small Businesses In 2017

The days of businesses determining when and where to engage their customers is fast coming to an end. Most attempts to tell customers what to think or how to buy are now met with a skeptical eye from today’s buying public. As the world enters an era of consumer managed relationships, the power has swung firmly back in favor of the customer. To meet this demand, brands must be able to both keep in touch and connect with the consumer. Read on as we detail how a customer relationship management (CRM) tool allows small businesses to capitalize on this evolving sales dynamic.   According to MarketingTech, today’s consumer is more…

Business Benefits of IT Managed Services in 2017

If you find yourself consistently putting off new projects and facing a backlog of user requests, it may be time to look into managed services, especially for a provider that can deliver meaningful value. Before choosing a partner, organizations should clearly define their IT requirements and the improvements they expect to see. Read on to discover the benefits that a managed services provider can bring to your organization in 2017.                 To clarify, managed services is the practice of outsourcing day-to-day IT management and computer network technical support as a cost-effective method for improving business operations, instead of having a full-time on-staff IT…

Kansas City Managed Services Firm Explores The Benefits of CRM Marketing

The sales profession is going through a real transformation. The omnichannel experiences of social, mobile and digital are enabling buyers to be significantly more informed at each step of the buying journey.         The core sales process is rapidly changing due to the addition of new technology and greater contact touchpoints. Sellers are transitioning from selling individual products to a singular point-of-contact to increasingly complex solutions to buyers who are often only a small part of the stakeholders involved in the final decision. This pushes the process of building relationships with your customers to the forefront. Whether you’re just launching or in your third year of business,…

Kansas City Managed Services Company Details Benefits of Sales CRM

As the holiday shopping season hits its stride this weekend, we decided to refocus on the one thing that nearly every retailer is obsessing over this time of year: sales. Let’s face it, customers of most businesses are connected to social media 24/7. That means that businesses must be able to reach potential customers at all times of day and be able to make sales, regardless of the time or situation. If only there was a tool that could help businesses do exactly that. Well, actually, there is. MDL sales customer relationship management (CRM) provides your team with the tools it needs to streamline your internal processes and do their…

MDL Technology Grows KCI Auto Auction’s Business with CRM

MDL Technology Grows KCI Auto Auction’s Business with CRM The KCI Auto Auction has seen significant growth in auto sales the last year thanks to MDL Technology, LLC’s extensive CRM knowledge. The independent wholesale auto auction needed a more streamlined management system to track their leads and manage projects to increase sales and raise profits.   Steve Goettling, assistant general manager at KCIAA, loves the sales success they’ve seen from MDL Technology’s CRM services. He said,“With the guidance and expertise of MDL Technology, LLC, we’ve been able to successfully integrate Microsoft Dynamics CRM into our system. We use CRM to manage all of our sales initiatives for approximately 20 sales professionals,…