Cloud Accounting Software Offers Good Alternative To Traditional Software

The way of the world in all industries is now mobile. People are on their phones or laptops to complete work for their companies even if they are not in the office space. This can lead to more work being completed and faster response time to customers or clients. For those in accounting, sometimes this may not be possible, depending on the software your company has chosen to keep track of data, you may be stuck at the office. Types of Accounting Software Accounting software is a strong tool for those who are part of an accounting company. According to Finances Online, it cuts the tedious work of filing everything…

The Importance of Proactive Managed Services Maintenance

People brush their teeth every day in hopes that when they arrive at their annual dentist appointment, they do not have any problems with their dental health. This same concept can be applied to system management. By scheduling routine check-ups and fixing problems before they become irreversible, companies are performing proactive maintenance. This practice ensures that companies not only eliminate surprises that could result in downtime but also optimize their network use.   Life Expectancy By scheduling routine check-ups for hardware, businesses can guarantee that their machines are reliable and last as long as possible. Often, hardware gets dirty over time from dust and debris in the office. Routine check-ups…

Free and Open Source Software Month is a Reminder of the Need for Cybersecurity

  February is Free and Open Source Software month (FOSS). If you’ve ever used Mozilla Firefox web browser, Thunderbird email, PHP scripting, or Apache web server, then you’ve used open source programs. Open source software (OSS) is distributed with its source code available for modification by anyone, turning software development into a collaborative process. Open source has become a bit of a buzzword in recent years, with opinions falling strongly in both the pro and con categories. Supporters tout OSS as an innovative concept that essentially crowd-sources software development for rapid evolution, bug identification and repair, readily available community support, and complete customization. Another boon, of course, is that it’s…

The Importance of Network Monitoring

Network monitoring is absolutely necessary for your business, according to i.t.NOW. By switching to a modern network monitoring software and introducing analytics, a company should easily find performance problems that have previously gone undetected. Companies today must be able to make the connection between customer experience and network operations, in order to ensure brand loyalty. When all is said and done, loyal customers make the most repeat purchases.   It’s no surprise that consumers judge brands based on price points and likeability, but these are not the only factors a potential customer takes into consideration. Some of the major influencers are the performance of their people, products and services. Performance…

In The Crosshairs: Cyber-Attackers Target Healthcare Industry

  In recent years, healthcare has become one of the most targeted industries for cyber-attacks. That said, the risk of these attacks isn’t limited to health data and services. According to The Center for Internet Security, “For healthcare, cyber attacks can have ramifications beyond financial loss and breach of privacy.” Human lives are also threatened by these attacks. Hackers can take over any medical device that is hooked up to a network. This includes devices such as heart defibrillators and electric wheelchairs. The threat of these attacks is only increasing as network connected devices become more rooted in the healthcare system. Even with these dangers, technology is not something that…

When Disaster Strikes: The Importance of an Off-Site Data Backup Program

Have you ever been working on something, and all of a sudden your screen goes blank? You can’t remember the last time you hit save, and now, you’ve lost your work and have to start over. What if this were to happen on a larger scale in your office? Off-site backup options keep your data safe and secure in case something happens to your mainframe or data collection tools. Online backups can’t be ruined by floods, fires or tornados. Since the backups take place over the internet, if something happens in your office or to your data, you can easily recover files and necessary information from the off-site storage. You…

How Virtual Desktops Infrastructure Makes Businesses More Efficient

What is VDI? According to CDW, at its most basic incarnation, virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system within a virtual machine (VM) running on a centralized server. The desktop images can then be accessed by different types of devices such as desktop, laptops, thin clients and mobile devices. For a larger group of users, like one would find at any given small to midsize business, it makes sense to create a large number of virtual desktops on a cloud that operators can connect to using a thin client system. How does it all work? In the typical VDI, a special software application called…

Why Hosted Applications Benefit Businesses

Due to higher speed broadband becoming available, more and more businesses are now turning to hosted applications for their everyday needs. What is a hosted application? We’re glad you asked. By definition, a hosted application is a software as a service (SaaS) solution that allows users to execute and operate a software application entirely from the cloud on a recurring subscription. These applications are typically hosted and powered from the remote cloud infrastructure and are accessed globally through the Internet. They provide the same functionality as locally installed software but can be updated more easily. Instead of installing and using applications such as the Office suite on your own computer,…

Spring Ahead With CRM: Using CRM to Forge Real Customer Relationships

Now that February is melting away and spring is just around the corner, why not get a fresh start on how your business manages its customer relationships with CRM? Customers come first for most businesses and it’s no secret why. According to a Global Customer Service study, 75 percent of consumers said that they spent more money with a company because of a positive customer experience. If your company treats customers well and creates good customer relationships, they’re more likely to return. So where does CRM, or customer relationship management software, come into play? Many businesses think of CRM as simply a tool for keeping track of transactions. After all,…

MDL Technology Grows KCI Auto Auction’s Business with CRM

MDL Technology Grows KCI Auto Auction’s Business with CRM The KCI Auto Auction has seen significant growth in auto sales the last year thanks to MDL Technology, LLC’s extensive CRM knowledge. The independent wholesale auto auction needed a more streamlined management system to track their leads and manage projects to increase sales and raise profits.   Steve Goettling, assistant general manager at KCIAA, loves the sales success they’ve seen from MDL Technology’s CRM services. He said,“With the guidance and expertise of MDL Technology, LLC, we’ve been able to successfully integrate Microsoft Dynamics CRM into our system. We use CRM to manage all of our sales initiatives for approximately 20 sales professionals,…