National Memo Day: How CRM Helps You Organize and Provide Better Customer Service

In case you didn’t know, May 21 is National Memo Day. To celebrate, Holiday Insights says, “Have a pen and paper handy. Go grab a post-it note. Stand ready at your PC. We suggest you enjoy National Memo Day by taking memos wherever and whenever possible.” Sometimes its the details in memos that make a huge difference in your customer service, but memos and details often get misplaced. A proper CRM system can help keep track of all the memos to organize all business data and improve customer service. Here is an example of missing the importance of organizing memos. You know when you call your bank or phone provider…