Microsoft Dynamics Announces New CRM 2016 Release

Customer relationship management (CRM) is important for any business to succeed. You want to offer your customers a positive experience to turn them into repeat buyers. With the new Microsoft Dynamics CRM release, customer engagement reaches a whole new level. Speed and accuracy of response heavily impacts the overall customer experience and customer satisfaction. The new CRM release focuses on delivering customer service agents the ability to manage all activities in one application. By eliminating the need to switch from application to application, it reduces the time to resolve issues and allows you to focus more on the customer. What’s new with CRM 2016? CRM app for Outlook: Now you…