Spring Ahead With CRM: Why Nonprofits Need CRM

When it comes to nonprofits and CRM, one question that comes up a lot is why nonprofits even need CRM in the first place. Most nonprofits already have at least some sort of computer system or database in place used to manage or keep track of donors and volunteers. So what’s the use of even implementing a CRM system? For one, there’s a pretty big difference between a traditional donor/volunteer database and a customized CRM solution. According to npEngage, many nonprofits have a development team that keeps track of donors in a database that only people on that team can access. As for the rest of the departments? They usually…

#SpringAheadWithCRM: How CRM Can Help Nonprofits

CRM is now a staple for small and large businesses, but it’s still catching on in the world of nonprofits due to perceived expense, time costs and the different needs unique to nonprofits. What many nonprofits still don’t know is that CRM can help make them more efficient than ever while still keeping costs down and even bringing in more donors. CRM can help nonprofits manage volunteers, donors, events and more, bringing aid to those that need it more efficiently than ever. According to the Nonprofits Benchmark Study from M+R Strategic Services & NTEN, 76 percent of mobile subscribers for nonprofits come from their CRM and donor management systems. That’s…

#SpringAheadWithCRM: Choosing the Right CRM for Your Company

So you’ve finally made the leap and decided to spring your business forward with CRM. Unfortunately, now comes the hard part, figuring out which CRM is best for your business.   In Finance Magnates Retail FX, Dan Leubitz emphasizes the importance of the selection process. “It is imperative to find the right CRM solution for your organization, such that can increase team productivity while simultaneously raising customer satisfaction,” He said. “The wrong CRM, or implementing the wrong features of the right CRM, can have the exact opposite effect. Customers and sales personnel can become frustrated as processes break and sales opportunities go missed.” Your needs will probably differ based on…

Spring Ahead With CRM: Using CRM to Forge Real Customer Relationships

Now that February is melting away and spring is just around the corner, why not get a fresh start on how your business manages its customer relationships with CRM? Customers come first for most businesses and it’s no secret why. According to a Global Customer Service study, 75 percent of consumers said that they spent more money with a company because of a positive customer experience. If your company treats customers well and creates good customer relationships, they’re more likely to return. So where does CRM, or customer relationship management software, come into play? Many businesses think of CRM as simply a tool for keeping track of transactions. After all,…

#TuneUpYourIT: How Healthcare Providers Can Keep Data Secure

During the month of February, we’ve been focusing on ways to tune up your IT to keep security levels optimal and your data safe. This week, we’re taking a look at how hospitals can prioritize data security to protect against hackers. In this day and age, when hospitals are packed to the brim with technology, protecting confidential information needs to be a priority. Just this past week, one Los Angeles hospital’s IT system was held for a $17,000 Bitcoin ransom by hackers after its computers were encrypted. Either the hospital didn’t have a backup and data recovery plan in place, or it presumably failed. This isn’t the only time healthcare…

How Law Firms Can Tighten Up IT Security to Stop Hackers

During the month of February, we’re focusing on ways to tune up your IT to keep security levels optimal and your data safe. This week, we’re taking a look at how lawyers and law firms can improve data security to prevent that dreaded breach of confidential client data.   According to the American Bar Association, in 2009, the Federal Bureau of Investigations (FBI) warned law firms that they were being targeted by hackers. Even though exact numbers aren’t available, it’s been estimated that at least 80 percent of the 100 biggest law firms have had their data hacked. What’s the motive? Hackers are well-aware of the huge amount of highly…

Is Your Work Zone Prepared for a Cyber-Attack?

Data breaches and cyber-attacks have been increasing at an alarming rate both in volume and in size. The targets for these attacks have also evolved and according to Construction Dive, construction companies are increasingly being targeted for their floor plans, security system designs and server locations. Additionally bids, customer lists, contracts, and customers’ and employees’ confidential information, such as billing and payroll is also targeted and subsequently lost through data corruption and cyber ransom. Although you don’t normally hear about construction company security breaches in the headlines, but rather hear about large, high-profile breaches, such as the Target security breach of 2013 which cost Target $148 million and the banking…

Does Your Computer Need a Tune Up?

We’ve all been at that point, may it be on a PC or a Mac computer, when your screen freezes and your mind begins to race if you’ve saved your work or not. This whole situation could easily be avoided if your computer was updated and “tuned up” daily.   When it comes to cleaning out your desk drive, it’s hard to know where to begin. According to PCMag, there are 4 steps that need to be taken when cleaning out your computer.   Condense the amount of fragments on the disk: When uploading files on your computer it becomes stored in the hard drive. When defragmenting the disk, it…

MDL Technology Shares Data Security Tips for National Data Privacy Day

Data security has become a huge concern for businesses across the United States. According to the Identity Theft Resource Center, there have been over 5,000 data breaches between 2005 and 2015. With National Privacy Day approaching on January 28, Kansas City managed services provider, MDL Technology, is sharing some important tips and advice for your business’s data security plan.   According to the Department of Information Technology Services, Data Privacy Day aims to raise privacy and data protection awareness among consumers, organizations and government officials. Data breaches cost companies millions of dollars, on top of negative recognition and loss of customers. According to a report by IBM, the average cost…

Insight from Kansas City IT Managed Services Provider MDL Technology: Why You Need a Data Backup and Recovery Service

The IoT continues to evolve with leaders predicting the number of Internet-connected things to exceed 50 billion by the year 2020. As data continues to be generated at an exceeding rate, so does the need for long-term data placement that can keep your information kept and protected. Off-site data backup options keep your data safe and secure in case disaster or disruption occurs in your company. Data backup and recovery solutions have moved from the traditional hardware-dependent solutions to cloud-based ones that offer easier ways to recover data. When evaluating if your company needs a cloud-based off-site data backup solution, it’s important to think through and evaluate your IT goals.…