CRM: Using it to Move Your Small Business Forward
Posted by T.J. Bloom, COO of MDL Technology
Does your company use customer relationship management to help drive sales? Studies show that companies which use customer relationship management (CRM) applications can increase sales by up to 29 percent. Here are some quick tips from Forbes to get your company using CRM effectively.
Keep your CRM system simple.
Make sure it integrates with your other systems.
Keep your employees trained on how to use it.
Collect real time reports from your data.