During the dates of Aug. 8 – 10, 2016, customers who flew with Delta airlines experienced thousands of great delays or cancelled flights. As a direct result, the unfortunate event cost the airline financially and their public image was hurt. Could this all been prevented if they were up to date on their network monitoring?
According to Information Management, it very well could have been prevented. Their IT system was simply outdated for today’s times. Information Management also explained that Delta is not the first to suffer from this issue, “Just a month ago, Southwest Airlines dealt with a similar scenario in which a broken router caused another 2,300 canceled flights and cost Southwest tens of millions of dollars.” This shows companies of any size need to be wary about their current network management system.
While there can be companies in the business world that are ahead of the game when it comes to their IT system, this is a “wake-up call for businesses”, says Information Management. This wake-up call should alert other businesses to upgrade any and all Network Monitoring that are outdated for the ever-growing 21st century.
Avoiding issues with Network Monitoring will be huge with Delta, Southwest Airlines and companies alike in the future. To avoid mishaps in the future with your business, consider an upgrade to your IT system. The Memphis Daily News suggested that Delta, along with other businesses, should consider managed IT services, with a 24/7 network monitoring of servers and core infrastructures. Having an up-to-date system such as both Information Management and Memphis Daily news suggests, will help keep your peace of mind and will help avoid a PR nightmare like these two companies suffered.
If you are interested in learning more about our 24/7 Network Monitoring and what it entails, call today at 816-781-3006