The worldwide leader of sports, ESPN, suffered a worldwide fumble on week 1 of the NFL season. The lauded fantasy football app crashed at one of the most inopportune times possible. The blunder shows that if you are not prepared for the absolute worst, the absolute worst will happen. Geekwire estimates that over 74 million people play fantasy football, with the first week of hope being the biggest fantasy weekend by far.
ESPN has acknowledged the issues and has since blamed a backend data access issue. A simple misguided network monitoring problem put the app down for over four hours. Which is roughly the equivalent of one full game and into one quarter of another game, a long time for passionate fantasy football fans.
Senior Fantasy Football Analyst Matthew Berry was less than pleased with the apps performance on Sunday, “People had trouble following the matchups. You had no idea. Am I winning? Am I losing?” ESPN says that proper network monitoring and app checking will now be going on at all times for the rest of the football season.
During those four hours ESPN Fantasy Football was the talk of the internet, but for all the wrong reasons. Your company might not be as big as the Worldwide Leader of Sports, but your network monitoring is just as important. The damage that can be done to your systems and, more importantly, your reputation by overlooking something as simple as properly monitoring your networks is simply not worth the risk. Problems and brand failures like these are almost always preventable.
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