MDL Technology Shares Tips and Tricks for Picking the Best CRM Software for Your Company

Customer relationship management (CRM) software is pivotal for your company to succeed. According to businessdictionary.com, “CRM helps in profiling prospects, understanding their needs and in building relationships with them by providing the most suitable products and enhanced customer service.” In order for CRM to help your company grow and succeed, you need to make sure you pick the right software. Here are some tips from Small Business Trends to help you find the right CRM software for your company’s needs. Determine the problem: There are a variety of ways to use CRM, so you need to pinpoint the exact benefit you are looking for before beginning to look at different…

Beware of Malware Threats this Holiday Season

The holiday season is a season of giving, but if your company isn’t careful, you could be giving customers malware instead of holiday cheer. While your company has been preparing for the busiest shopping season, cyber criminals have been heavily preparing as well. The holiday season is a time for them to rack in big profits, too. Don’t let hackers spread holiday malware in your company this season by spreading awareness of the following holiday malware schemes to your employees provided by CSO Online. Business email compromise: Cyber criminals will create spoof emails in a bid to execute unauthorized wire transfers. In an FBI report, it was found that thieves…

Microsoft Dynamics CRM 2015: The Upgrade Every Office Needs On Its 2015 Holiday Wish List

Microsoft Dynamics CRM 2015: The Upgrade Every Office Needs On Its 2015 Holiday Wish List The release of Microsoft Dynamics CRM 2015 is just around the corner. Its slated for a December release and is set to enhance the way you currently utilize your CRM tools. You might have also heard the new CRM release referred to as “Vega,” but it is the exact same product. We are really excited about the new Dynamics CRM release and want to share some of the incredible features with you. The new version of Dynamics CRM will update online and on-premises versions, CRM for Outlook, tablets and phones, and Microsoft Dynamics Marketing. If…

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime Summary The City of Pleasant Valley, Mo. retained MDL Technology, LLC, a Kansas City IT and managed services company, to provide managed network services for all computers and servers in all city departments and 24/7 support for the City, Court, Fire and Police departments. Georgia Fox, City Clerk, said, “Our previous provider was not responsive in a timely manner, and we had issues with our website. Since retaining MDL, our downtime has been minimal and we’ve received quick support when problems arise.” Why Pleasant Valley Retained MDL Prior to working with MDL Technology, Pleasant Valley had a lot…

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too When you think of a cloud and its association with your computer, your first thought is probably, “that thing my iPhone tells me never has enough room to back up my phone’s information on.” While Apple’s iCloud system is probably the most prevalent cloud in today’s lexicon, more and more companies are getting on the cloud bandwagon to improve their systems and overall businesses. Take a look at how some large companies have utilized cloud systems and how you can apply their successes to your small business. Photo credit: perspec_photo88 / Foter / CC BY-SA…

Celebrities: How They Can Attack Your Computer With Viruses

Celebrities: How They Can Attack Your Computer With Viruses Photo credit: Don Hankins / Foter / CC BY The next time you search for your favorite celebrity online, you might want to think twice before clicking a link from a site you aren’t familiar with. That’s because some celebrities are more likely than others to link you to a website with spyware, malware or other viruses. According to McAfee, Jimmy Kimmel is the most dangerous celebrity to search for online. McAfee said Kimmel has a 19 percent chance of sending your computer to a site that could cause harm. Cyber-criminals use malware and spyware in an attempt to steal your…

Endorsement Testimonial from Tax Advantage CEO for MDL Technology

Endorsement Testimonial from Tax Advantage CEO for MDL Technology Posted by T.J. Bloom, COO of MDL Technology Bill Parrish, CEO and president of Tax Advantage, praised MDL Technology for its managed services with an endorsement testimonial. The company provides comprehensive IT support around the clock to businesses. In the testimonial, Parish said, “We are thrilled that we investigated MDL Technology when we decided to outsource the technical portion of our business. Because our business relies so heavily on secure storage of data, we elected the server hosting service provided by MDL.  The biggest benefit is the monthly maintenance provided, which will prolong the life of our server. It is also comforting…