Network monitoring is absolutely necessary for your business, according to i.t.NOW. By switching to a modern network monitoring software and introducing analytics, a company should easily find performance problems that have previously gone undetected. Companies today must be able to make the connection between customer experience and network operations, in order to ensure brand loyalty. When all is said and done, loyal customers make the most repeat purchases.
It’s no surprise that consumers judge brands based on price points and likeability, but these are not the only factors a potential customer takes into consideration. Some of the major influencers are the performance of their people, products and services. Performance is delivered over a company’s network, which is the most important delivery mechanism for a brand. Thus, their network monitoring software should be considered just as important to maintain the customer experience, according to Data Center.
Most businesses in today’s digital age have more than one channel for customers to shop their products or services. The challenge that this presents for a brand, is they must create a unified experience across each channel, which means ensuring that every networking component (physical, virtual or logical) is supported everywhere at all times.
In order for organizations to ensure smooth business operations, all processes should run without threats. Failures in procedures can result in loss of time and financial loss. As soon as a threat is detected, network monitoring software alerts the proper personnel, preventing these kinds of losses.
Network monitoring is valuable for businesses because it covers everything from risk management to real-time threat detection, it is essentially an extra layer of security. Network monitoring software can be easily integrated into existing security concepts that have virus scanners and firewalls, according to Paessler. The solution works automatically after a simple installation, so that it creates space instead of creating more work for the IT personnel.
At MDL, our network monitoring services ensure that your network is always up and running, finding and correcting issues before they cause serious damage–like data loss or expensive repairs.
