Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.


Technology to ease your life


MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

View all Services


Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
Kansas City
Leath and Sons


Stay tuned with latest trends.

  • Microsoft Dynamics Announces New CRM 2016 Release

    Customer relationship management (CRM) is important for any business to succeed. You want to offer your customers a positive experience to turn them into repeat buyers. With the new Microsoft Dynamics CRM release, customer engagement reaches a whole new level. Speed and accuracy of response heavily impacts the overall customer experience and customer satisfaction. The new CRM release focuses on delivering customer service agents the ability to manage all activities in one application. By eliminating the need to switch from application to application, it reduces the time to resolve issues and allows you to focus more on the customer. What’s new with CRM 2016? CRM app for Outlook: Now you…

  • Retailers Need Data Security Boost This Holiday Season

    Now that data breaching has reached an all-time high, it’s important for retailers to amp up security measures this holiday shopping season. As the holidays draw nearer, retail businesses flourish with high traffic, providing hackers an opportunity to attack. During shopping rushes, businesses focus more on staying operational and running efficiently, leaving data security as more of an afterthought. Breaches pose a real threat to your company’s overall profit and consumer confidence, but what creates these opportunities? Security Intelligence found that the following factors played a big role: Users downloading infected files or visiting malware infested websites. Weak passwords Poor network security Insecure system configurations Unpatched technology All of these…

  • IBM Finds Data Breaches Cost Companies Millions of Dollars

    An IBM study about data breaches found the average total cost of a data breach in 2015 is $3.8 million, representing a 23 percent increase since 2013. As the holiday retail season approaches, now is the time to make sure your business is secure enough to prevent data breaches. Companies like Target, TalkTalk, Ebay and JP Morgan Chase have all been a victim of data breaching, costing them millions of dollars. Data breaches are often caused by hacking and malware attacks. According to InformationWeek, hacking is the most common method of data breach attacks followed by malware, physical attacks, social engineering, misuse and user error. Prevent your company from being…

  • Homeland Security Designates October National Cyber Security Awareness Month

    According to a new study by the Ponemon Institute, the annual cost of cyber crimes to companies has jumped by 19 percent. Currently, the average cost to companies worldwide has exceeded $7.7 million. Hackers are costing businesses not only money, but jobs as well. With an increase of attacks to companies, October has been designated National Cyber Security Awareness Month by Homeland Security to raise awareness about cyber security and provide education about the risks involved.   As a business your company’s information and privacy is at risk every time you are on the Internet, so follow these simple tips from the Department of Homeland Security to keep your company…

  • Hackers Write Donald Trump Malware Virus that Fires Your Smartphone Apps

    Now business professionals are subject to being “fired” by hackers! A new Donald Trump Malware virus that fires your smartphone apps has been written by hackers. The “You’re Fired” virus is just one of several malware attacks introduced by hackers that piggyback off political candidates’ names. Here are the latest viruses that are spreading quickly, according to a new Forbes article. Donald Trump virus – fires all of your smartphone apps and blocks them from being reinstalled. Carly Fiorina virus – merges all of your computer files into a password-protected HP folder. Marco Rubio virus – translates all of your documents into Spanish and deletes the English version. Hillary Clinton…

  • Cloud Computing Options Defined: SaaS, PaaS and IaaS

    The cloud seems like a mystical place for those who are not familiar with it. Many business owners are wary of the cloud, picturing their own personal photo storage apps on their phone and worrying about the security of such an application for their business. But cloud computing for business offers a myriad of customizable options that offer unlimited storage potential at an affordable monthly rate with complete security. This starts with the three different kinds of cloud hosting options available – SaaS, PaaS and IaaS. Photo Credit: Pixabay   Software-as-a-Service (SaaS)   Software-as-a-Service, also known as SaaS for short, is a subscription service for cloud computing hosting. A business…

  • Breaking Down Data Encryption for Data Security

    You may hear the word “encryption” and think of spy movies or secret war messages. But data encryption is a modern technology that protects data security for your business. The tech is a little complicated which causes some businesses to avoid it. However, installing data encryption for all business files will greatly improve your data security. MDL Technology is here to break down data encryption. Data encryption involves converting electronic data into another form called ciphertext that cannot be read by anyone while the data is in transit. Once it is verified that a user has authorized access to this data, then the ciphertext is converted back to a readable…

  • Why Your Business Should Consider Cloud Computing

    One of the options that can help your business become more efficient and increase sales potential is cloud computing. Since Kansas City is growing into a renowned tech community, adapting cloud computing into your business structure will get you ahead of competition that is not utilizing tech effectively. First, let us explain exactly what cloud computing does. The cloud is a storage option much like your hard drive, but it is on the Internet. Not only can files be stored on the cloud, but applications and resources can be stored and utilized through the cloud as well. As a business, you choose a cloud provider that supplies a pay-as-you-go service…

Visit our blog