CRM

Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.

WELCOME TO MDL TECHNOLOGY

Technology to ease your life

main_img

MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

View all Services

CLIENTS & TESTIMONIALS

Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Ann
    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Duff
    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
    IAAO
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
TP
Accounting
Flynn
Pete
Sti
Tes
IAAO
Kansas City
Nostrum
Leath and Sons

MDL BLOGS

Stay tuned with latest trends.

  • Easy Tips to Keep Data Safe From Hackers and Crashes

    When it comes to technology, there are few things more important than the security of your information. And whether it is an external breach that exposes your data or an internal crash that destroys it, you want to be sure that you are taking every step possible to avoid those stressful situations. Fortunately, backup and security solutions don’t always have to be so complicated. Check out our suggested tips and tricks to help minimize the possibility of these threats. https://pixabay.com/en/blogging-blogger-office-business-336376/ Use a Password Manager We’ve written in the past about the dangers of repeated or outdated passwords. It is always good practice to update your passwords annually, or even more…

  • Why Healthcare Organizations are Moving Disaster Recovery Measures to the Cloud

    According to new research from the Ponemon Institute, healthcare organizations are the target of about one cyberattack per month. The researchers found that almost half of the 535 healthcare IT and IT security practitioners surveyed experienced a breach involving loss or exposure of patient information in the past year. The most common types of cyberattacks on healthcare organizations resulted from system failures, unsecured medical devices, identity theft and unsecured mobile devices.   Because of the critical and very private information that healthcare organizations keep on hand, a good disaster recovery plan is an absolute necessity. In fact, since 1996, HIPAA has required that healthcare organizations maintain a disaster recovery plan…

  • What to Do if Your Law Firm has Been Hacked

    Just a couple months ago, the Wall Street Journal reported that hackers broke into several prestigious law firms, including Cravath Swaine & Moore LLP and Weil Gotshal & Manges LLP. Law firms’ computer systems hold a wealth of information of special interest to hackers, such as trade secrets, information about clients—especially large, corporate clients—and other sensitive information. These breaches in security are usually characterized by large amounts of information being stolen at once and then analyzed later. Fortunately, if you’ve discovered your law firm has been attacked, recovery is possible.   Even if your law firm hasn’t been hacked yet, chances are it will be. That’s why it’s important to…

  • MDL Technology Gives Tips on Password Security

    While May 5 might mean margaritas, chips and salsa for some, tech professionals are thinking of only one thing on this spring day: passwords. Password Day started out as a friendly reminder for individuals and businesses to do their annual password changes, but it has evolved into a global phenomenon, encouraging people from all walks of life to ramp up the strength of their digital security.       Here are some tips to keep in mind when adding extra security to your password protection:   Use a Different Password for Every Account This tip can seem like a migraine waiting to happen for many tech users. And while it…

  • MDL Technology Shares Tech Tips to Grow Your Ad Agency

    In the age of information, virtually everyone with a computer or smartphone expects a comprehensive digital platform when dealing with your ad agency. And while only IT professionals may fully understand the inner workings of your cloud computing software or data recovery plan, it is essential that advertising experts can at least grasp the fundamentals and understand what technology can do for their business.   Here are some tech tips that will help grow your agency: Find the Right Cloud Service The cloud can sometimes seem like a very abstract concept. A common misconception is that the cloud is one place, like a country floating in the sky, and that…

  • It’s Not Me, It’s You: Breaking Up With Your CRM

    You were a new business owner, wide-eyed and eager to learn more about how to manage your growing clientele. That’s when you found your CRM, the answer to all your questions, your partner in client management. Maybe you thought you could make it together, but now it seems like it’s time to move on.   Here are some signs it might be time to dump your CRM, according to Microsoft Dynamics and Forbes.   Customers are complaining and no one is listening. If you have been noticing a significant drop in loyal customers, take the time to check your reviews. Chances are there are quite a few unresolved complaints left…

  • Choosing CRM For A Better Tomorrow

    Earth Day is approaching, which makes all of us think about what our environmental impact is. There are dozens of questions we ask ourselves on our eco-footprint and no matter the size, there is always room to do more to help save the environment.   There is an incredibly simple solution that will not only help out Mother Nature, but will actually increase your business’ efficiency and cut down on wasted time and resources. Three letters: CRM, Customer Relations Management. IT plans such as a customized CRM solution can reduce waste in staggering amounts by streamlining productivity. Studies show that offering mobile CRM shows a 15% rise in productivity! Imagine…

  • Spring Ahead with CRM: Choosing CRM for Nonprofits Without Breaking Your Budget

    Choosing to use CRM is arguably one of the most important decisions that nonprofits can make. CRM has such a positive impact on how nonprofits function, from affecting the day-to-day tasks of team members and volunteers to spurring growth, that deciding not to use CRM could very well leave a nonprofit in the dust. So why don’t more nonprofits use CRM and instead rely on clunky spreadsheets and email systems? The reality is that many CRM systems can be expensive despite the long-term savings they can bring. With the already tight budget nonprofits have to work within, finding the extra cash for CRM may be difficult. What’s the solution? The…

Visit our blog