CRM

Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.

WELCOME TO MDL TECHNOLOGY

Technology to ease your life

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MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

View all Services

CLIENTS & TESTIMONIALS

Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Ann
    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Duff
    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
    IAAO
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
TP
Accounting
Flynn
Pete
Sti
Tes
IAAO
Kansas City
Nostrum
Leath and Sons

MDL BLOGS

Stay tuned with latest trends.

  • Why Businesses Should Embrace Cloud Complexities, Not Fear Them

    As the grey overcast of winter gives way to the fine sunshine of spring, the one cloud that remains constant throughout any season has little to do with the weather. A recent survey revealed fears of complexity and a lack of in-house tech skills as deterrents to many businesses considering a migration of their operations to the cloud. Read on as we break down the cloud stigma and detail the rewards of a cloud migration.     When we speak of “cloud” computing, we’re really talking about computing based on the internet. Where in years past, users would run programs or applications from software downloaded on a physical computer or…

  • CRM Solutions

    How CRM Solutions Benefit Small Businesses In 2017

    The days of businesses determining when and where to engage their customers is fast coming to an end. Most attempts to tell customers what to think or how to buy are now met with a skeptical eye from today’s buying public. As the world enters an era of consumer managed relationships, the power has swung firmly back in favor of the customer. To meet this demand, brands must be able to both keep in touch and connect with the consumer. Read on as we detail how a customer relationship management (CRM) tool allows small businesses to capitalize on this evolving sales dynamic.   According to MarketingTech, today’s consumer is more…

  • How Businesses Can Combat Ransomware Attacks in 2017

    It has been widely predicted that the rate of ransomware attacks will increase worldwide in 2017. Ransomware is a type of malware used to encrypt all of your computer or smartphone data and is often used against companies, government agencies and even individuals. This dangerous malware derives its name from the hackers who put it on your system, then threaten to destroy your data unless you pay a “ransom” fee. While no one can be completely immune to a ransomware attack, everyone can take steps to become better prepared for one. Read on as we detail the outlook for combatting ransomware in 2017. Ransomware makers, or more simply data thieves,…

  • Predict and Protect: 2017’s Top Data Security Solutions

      As we witnessed in 2016, the issue of cybersecurity seems to be firmly entrenched as one of the most consequential issues impacting both international security and economic stability in 2017. That makes an understanding of existing and emerging cyber risks more important than ever before. According to Steve Weisman, a professor at Bentley University, this year will likely be shaped by newsmaking events in cybersecurity. He predicts that the year in cybersecurity will likely be dominated by these areas: Commercial espionage will increase. Domestic and international corporate espionage through hacking will increase as companies raid the intellectual property and trade secrets of other companies for profit. If you’re looking…

  • Business Benefits of IT Managed Services in 2017

    If you find yourself consistently putting off new projects and facing a backlog of user requests, it may be time to look into managed services, especially for a provider that can deliver meaningful value. Before choosing a partner, organizations should clearly define their IT requirements and the improvements they expect to see. Read on to discover the benefits that a managed services provider can bring to your organization in 2017.                 To clarify, managed services is the practice of outsourcing day-to-day IT management and computer network technical support as a cost-effective method for improving business operations, instead of having a full-time on-staff IT…

  • Kansas City Managed Services Company Details Benefits of Dedicated Server Hosting

    As the year draws to a close, it’s a great time to review your server hosting solution for 2017. Small businesses in particular may be accustomed to utilizing a shared hosting option due to budgetary restrictions. While a shared option may work well for some, a dedicated hosting solution may be more in line with the needs a of an expanding business.   Shared vs. Dedicated Hosting Solutions   According to InMotion, a shared hosting solution is much like living in an apartment building. All residents (customers) are in the same location and must share the available utilities with everyone else. These resources may include such things like a pool,…

  • Kansas City Managed Services Firm Details Importance of Enterprise Security Management

    As enterprises move towards new technologies to minimize costs and optimize resources, they face increased security risks as cyber-criminals adopt new techniques to target BYOD devices, corporate networks, backend servers and more. As a result, it has become crucial for stakeholders to understand how to balance the security management landscape with enterprise operations. In this week’s blog, we’ll explore the importance of enterprise security management and its ever evolving role.   The average modern workplace is faced with an unprecedented number of malicious threats. Across cyberspace, crime runs rampant, with countless digital identities being stolen every day and company servers being breached all around the world. According to CIO Insight,…

  • Kansas City Managed Services Company Details Benefits of Sales CRM

    As the holiday shopping season hits its stride this weekend, we decided to refocus on the one thing that nearly every retailer is obsessing over this time of year: sales. Let’s face it, customers of most businesses are connected to social media 24/7. That means that businesses must be able to reach potential customers at all times of day and be able to make sales, regardless of the time or situation. If only there was a tool that could help businesses do exactly that. Well, actually, there is. MDL sales customer relationship management (CRM) provides your team with the tools it needs to streamline your internal processes and do their…

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