CRM

Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.

WELCOME TO MDL TECHNOLOGY

Technology to ease your life

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MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

View all Services

CLIENTS & TESTIMONIALS

Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Ann
    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Duff
    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
    IAAO
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
TP
Accounting
Flynn
Pete
Sti
Tes
IAAO
Kansas City
Nostrum
Leath and Sons

MDL BLOGS

Stay tuned with latest trends.

  • This Earth Day, Go Green with Cloud Computing

    Today is Earth Day, the perfect time to start thinking about your business’ impact on the environment. Housing or paying for large hardware data centers is not the most environmentally-friendly way of storing your data. Instead, learn about how the cloud is a sustainable solution for your data storage. Photo credit: maf04 / Foter / CC BY Fewer Machines Are Used When you transfer your data over to the cloud, you can say goodbye to a room full of hardware. Cloud computing uses a remote server system with a much larger capacity. A cloud provider can host the same capacity as an entire data center on one server. Less energy…

  • The Benefits of Cloud Computing for Government

    Cloud computing is growing exponentially, but many entities still have reservations about using the cloud for their data management and data storage.Many local governments fear that the cloud is unsecure and expensive, but there are just some of many misconceptions about the cloud. It is important for local governments to understand the benefits of cloud computing. Photo credit: Seansie / Foter / CC BY Increased Security The root of reservations about switching to the cloud comes from a misguided belief that the cloud is insecure. Many imagine a private, enterprise cloud the same way they view the cloud storage on their phones. Yet the enterprise cloud that a government would…

  • The Benefits of CRM for Records and Information Management Month

    April is known as Records and Information Management Month, areas MDL Technology specializes in. An excellent way to keep track of customer or client records and information is by using a customer relationship management (CRM) system. There are many benefits to using a CRM system for your data. Photo credit: Sean MacEntee / Foter / CC BY Improve Customer Service A CRM allows you to put all of your customer information in one place that is easy to search through and access. You can also track all interactions the customer had with your brand, from purchasing products to every question they have had after calling in to customer service. When…

  • Happy World Backup Day! Tips for Backing Up Your Business Data

    March 31 is known internationally as World Backup Day, a holiday that reminds everyone in the digital age how important it is to backup data in case of an emergency. At MDL Technology, this holiday is widely celebrated! Backing up data is one of our specialties and we want to make sure you celebrate this day the most efficient way possible by giving you tips on backing up your business data. Photo credit: FutUndBeidl / Foter / CC BY Create a Plan Before you can start to backup your data, you need to come up with a plan for your data. Traditional backup where everything is put on a separate…

  • The Benefits of Cloud Computing for Construction Companies

    Technology has been a constant in the construction industry since the 1990s when companies realized how much of their resources were wasted on paper plans and mailing proofs, as Microsoft reminds us. Cloud computing is the next step in the construction industry’s technology era, yet 30 percent of construction companies are still hesitant to make the leap as of a 2013 study by Sefaira. Once you migrate, the benefits of cloud computing are known immediately. Photo credit: JD Hancock / Foter / CC BY Cost Savings The first and arguably most important benefit you are going to see from cloud computing is the cost savings. Eighty-two percent of companies that…

  • Tax Season Tips: Why Your Accounting Firm Needs Off-Site Data Backup

    Tax Season Tips: Why Your Accounting Firm Needs Off-Site Data Backup It is tax season! If you’re an accountant this means you have more data by volume to manage and protect than any other time of year. Now would be the worst time for disaster to strike. If you don’t have an off-site data backup plan, your business is at risk. It is grim, but true! Off-site data backup is imperative for your business for these four reasons. Photo credit: Damien Pollet / Foter / CC BY Local or On-Site Backup Fails For whatever reason, a hard drive where on-site backup usually occurs has a high rate of failure. The…

  • How to Clean Out Your Computer

    How to Clean Out Your Computer Last Monday was National Clean Out Your Computer Day, and we were busy performing our regular clean out! Now that the daunting task is crossed off our list, we are ready to give tips on the best ways to clean out your computer and keep your data backed up and secure. Photo credit: rfranklinaz / Foter / CC BY Get Rid of What You Don’t Need The first step to cleaning out your computer is the hardest. Deciding what files you need to keep and get rid of is difficult. There are many programs available that will clean out your unused files for you,…

  • How to Protect Your Computer From Scammers During Valentine’s Day

    How to Protect Your Computer From Scammers During Valentine’s Day February is a time for falling in love, but there is definitely one thing you shouldn’t fall for – scams. Scammers are lurking around every corner and they are very skilled at what they do. Follow these tips to ensure you will only fall for you significant other this Valentine’s Day. Photo credit: valart2008 / Foter / CC BY Protect Your Computer The first step to preventing scammers from taking advantage of your information is to protect your computer. Figure out which firewall you need for your computing needs and install it. Make sure you have the latest antivirus software…

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