Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.


Technology to ease your life


MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

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Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
Kansas City
Leath and Sons


Stay tuned with latest trends.

  • Kansas City Managed Services Company Details Benefits of Sales CRM

    As the holiday shopping season hits its stride this weekend, we decided to refocus on the one thing that nearly every retailer is obsessing over this time of year: sales. Let’s face it, customers of most businesses are connected to social media 24/7. That means that businesses must be able to reach potential customers at all times of day and be able to make sales, regardless of the time or situation. If only there was a tool that could help businesses do exactly that. Well, actually, there is. MDL sales customer relationship management (CRM) provides your team with the tools it needs to streamline your internal processes and do their…

  • Kansas City Managed Services Company Details Why The Hybrid Cloud Is The Future of Business

    In the purest sense, the hybrid cloud is truly a game changer with undeniable benefits, with many having moved or are considering moving to the platform due to the limitations of operating in either a solely private or public cloud environment.   So what exactly makes it so great?   First, a little background. When cloud-based data centers came into existence, IT administrators saw them as a great way to use computing power as a utility. One could demand as much storage, RAM, CPUs and application instances as one wanted. The cloud would even expand and contract to provide the varying number users with the resources they needed. However, that…

  • Kansas City-Based IT Company Examines How Delta Could Have Avoided Thousands of Cancelled Flights

    During the dates of Aug. 8 – 10, 2016, customers who flew with Delta airlines experienced thousands of great delays or cancelled flights. As a direct result, the unfortunate event cost the airline financially and their public image was hurt. Could this all been prevented if they were up to date on their network monitoring?   According to Information Management, it very well could have been prevented. Their IT system was simply outdated for today’s times. Information Management also explained that Delta is not the first to suffer from this issue, “Just a month ago, Southwest Airlines dealt with a similar scenario in which a broken router caused another 2,300…

  • Kansas City Managed Services Company Clears the Clouds: A Start to Finish Guide to Selecting Cloud Computing Services

    The cloud is everywhere. Whether you work in a small business or a large enterprise, chances are your company already has or will soon adopt a cloud computing system. As a team leader, it is important to consider the qualifications and needs of cloud computing before implementation. MDL Technology shares a guide to help understand and choose a cloud system.   Know Your Stuff It is a common misconception that there is one almighty cloud lingering above our heads at all times. While the cloud never disappears, it is divided. There is a wide variety of different types of cloud systems which serve different functions for a plethora of needs.…

  • Disaster Recovery 101

    Studies from the Disaster Recovery Preparedness Council show that an overwhelming majority of companies would fail in the event of a data disaster. The reason for this is simply misunderstanding and misinformation. Check out these easy-to-understand pointers on disaster recovery basics to help improve your company’s disaster recovery plan. Disaster Recovery Plan A disaster recovery plan (DRP) is a plan set up to manage and retain as many assets as possible in the event, and in the aftermath, of a cyber event that threatens or destroys all or part of a company’s digital resources. According to Computer Weekly, elements that will determine how to create your DRP include people, physical…

  • Why Planning for a Disaster Can Save Your Business

    Disaster recovery and business continuity planning are unpleasant but necessary precautions to protect your company in the event of a disaster. And in today’s world, disasters come in all shapes and sizes. Whether your company is big or small, you should make a disaster recovery plan today. Types of Threats In a digital context, the term “disaster” refers to virtually any threat to the integrity or privacy of a company’s data. The term encompasses a multitude of digital threats (hackers, spyware, viruses, etc.), as well as human error, system breakdown, environmental factors such as a building fire or water leakage, and much more. These threats can last an hour…

  • Easy Tips to Keep Data Safe From Hackers and Crashes

    When it comes to technology, there are few things more important than the security of your information. And whether it is an external breach that exposes your data or an internal crash that destroys it, you want to be sure that you are taking every step possible to avoid those stressful situations. Fortunately, backup and security solutions don’t always have to be so complicated. Check out our suggested tips and tricks to help minimize the possibility of these threats. Use a Password Manager We’ve written in the past about the dangers of repeated or outdated passwords. It is always good practice to update your passwords annually, or even more…

  • Why Healthcare Organizations are Moving Disaster Recovery Measures to the Cloud

    According to new research from the Ponemon Institute, healthcare organizations are the target of about one cyberattack per month. The researchers found that almost half of the 535 healthcare IT and IT security practitioners surveyed experienced a breach involving loss or exposure of patient information in the past year. The most common types of cyberattacks on healthcare organizations resulted from system failures, unsecured medical devices, identity theft and unsecured mobile devices.   Because of the critical and very private information that healthcare organizations keep on hand, a good disaster recovery plan is an absolute necessity. In fact, since 1996, HIPAA has required that healthcare organizations maintain a disaster recovery plan…

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