CRM

Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day.

Cloud Computing

Our cloud computing services allow you to work from anywhere. By including cutting edge software and hardware technologies, MDL keeps your data secure.

Disaster Recovery

We offer cloud storage solutions in a cost-effective and secure way to keep tabs on your data. With off-site backup, you can rest assured that we have your back, always.

Managed Services

Our Managed Services is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed & stability.

24/7 Help Desk

Our MDL Technology help desk is staffed Monday-Friday, 8 AM to 5 PM CST with techs ready to handle all your computer problems. After business hours, call 816 781-3006.

WELCOME TO MDL TECHNOLOGY

Technology to ease your life

main_img

MDL Technology, LLC, a Kansas City-based IT and managed services company, providing 24/7 support to area businesses. Our local technicians are certified and fully trained to meet your IT support needs. Services include cloud computing, Microsoft Dynamics CRM, disaster recovery, managed IT services, virus protection, data backup to the cloud, networking and more. We partner with our clients to collaborate, design, build, scale and install network infrastructure at an affordable rate to fit the needs of the organization. Our team has decades of experience in the IT industry to assist any type of business large or small with managed IT services and support around the clock.

Microsoft Dynamics CRM
Microsoft SharePoint
24/7 Help Desk Support

Cloud Computing
Disaster Recovery
Managed Services

View all Services

CLIENTS & TESTIMONIALS

Better Service. Happy Customers.

  • “Two years ago, we were paying nearly $15,000 per month for computer support on our 80 workstations and 13 servers, with a tech on-site pretty much all day, every day. Once MDL implemented their Peace of Mind managed service plan, not only have we cut our monthly IT costs to $8,500, but they handle 70% of our issues remotely. We couldn’t be more satisfied with their service, and the savings speaks for itself.” read more

    Ann
    Nostrum Laboratories
  • “Thank you MDL Technology! We knew we needed help and you came through for us. Nobody in the office is very strong in the computer area…so glad we were told about you! Now we can just call our ‘IT department’ and you take care of any and all questions or problems immediately. The Peace of Mind plan has just added an extra layer of security and, well, peace of mind, that our system is secure, up-to-date, and reliable.” read more

    Duff
    Midland Capital Services
  • From Day 1, we’ve been very impressed with MDL Technology and its fantastic team of IT professionals. Their regular monitoring and maintenance services and proactive virus protection means that we don’t have to worry about downtime for our tax and government industry organization. Plus, since everything is done on a flat monthly fee, we have the peace of mind… read more

    For Managed Services
    IAAO
  • It is important for us to know that our system is being monitored at all times and that is what MDL Technology, LLC offers. We chose this company for its prompt service and viable solutions to our technology issues. The staff and services have been extremely beneficial to our organization. There is less billing because of the fixed cost, which is just another thing that alleviates stress for us. read more

    Steve Goettling
    Assistant General Manager at KCIAA
TP
Accounting
Flynn
Pete
Sti
Tes
IAAO
Kansas City
Nostrum
Leath and Sons

MDL BLOGS

Stay tuned with latest trends.

  • Does Your Computer Need a Tune Up?

    We’ve all been at that point, may it be on a PC or a Mac computer, when your screen freezes and your mind begins to race if you’ve saved your work or not. This whole situation could easily be avoided if your computer was updated and “tuned up” daily.   According to SuperAntiSpyware, over 90 percent of all software and operating system (OS) updates are created to keep computers protected from program vulnerabilities. Bug fixes and program enhancements are included in that percentage and prove that “tune ups” are necessary for efficient performance. SuperAntiSpyware provides a step by step process on how to manage updates efficiently for Microsoft Windows 7.…

  • MDL Technology Shares Data Security Tips for National Data Privacy Day

    Data security has become a huge concern for businesses across the United States. According to the Identity Theft Resource Center, there have been over 5,000 data breaches between 2005 and 2015. With National Privacy Day approaching on January 28, Kansas City managed services provider, MDL Technology, is sharing some important tips and advice for your business’s data security plan.   According to the Department of Information Technology Services, Data Privacy Day aims to raise privacy and data protection awareness among consumers, organizations and government officials. Data breaches cost companies millions of dollars, on top of negative recognition and loss of customers. According to a report by IBM, the average cost…

  • Insight from Kansas City IT Managed Services Provider MDL Technology: Why You Need a Data Backup and Recovery Service

    The IoT continues to evolve with leaders predicting the number of Internet-connected things to exceed 50 billion by the year 2020. As data continues to be generated at an exceeding rate, so does the need for long-term data placement that can keep your information kept and protected. Off-site data backup options keep your data safe and secure in case disaster or disruption occurs in your company. Data backup and recovery solutions have moved from the traditional hardware-dependent solutions to cloud-based ones that offer easier ways to recover data. When evaluating if your company needs a cloud-based off-site data backup solution, it’s important to think through and evaluate your IT goals.…

  • MDL Technology Shares 2016 Trends and Predictions for Cloud Computing

    The cloud became the go-to platform for enterprise applications and data in 2015, but there’s still more to come. The cloud dominated the tech industry in 2015, and it looks like it could be the same for 2016. Cloud computing gives businesses a set of privileges that desktop computing can’t match. It’s a cost-effective way to have your company’s data accessible anywhere in the world. Cloud computing offers flexibility, scalability and lower capital expenditures than traditional in-house data centers. As we move further into 2016, many experts are predicting improvements to current-generation cloud environments, as well as new cloud technologies. According to Information Week, more cloud trends will emerge due…

  • MDL Technology Shares the Biggest Cybersecurity Threats for 2016

    According to a report in The Statistics Portal, the average cost of cybercrime attacks for companies in the United States in 2015 was 15.42 million. As we move into 2016, it’s important for your company to be ahead of emerging hacker trends in order to keep your company safe from cyber attacks. Derek Manky, the chief security strategist for Fortinet, reveals the top cybersecurity threats that your company should be aware of in 2016, in an article on CNBC. There will be a rise of machine-to-machine attacks, new worms and viruses to avoid, and new ghostware and two-faced malware. Machine-to-machine attacks: With the evolution of the “Internet of Things”, it’s…

  • MDL Technology Explains Custom Auto Auction CRM Software with Animated Video Explainer

    Managing an auto auction can be pretty tough and demanding as it involves keeping track of hundreds of different activities. MDL Technology, LLC, a Kansas City-based managed services provider, has a custom CRM software solution designed for more effective auto auction management. Most auto auctions today are powered by antiquated technology that doesn’t drive sales. While current auto auction management software does a great job of managing the auction process itself, something more is needed to generate value from interactions of participants who didn’t buy anything. Our custom CRM software solution powered through Microsoft Dynamics CRM can help track leads better and sales grow faster. Last year, we helped KCI…

  • As Data Breaches Continue to Rise, MDL Technology Shares How Your Employees Could be Sabotaging Data Security

    Studies conducted by IBM and the Ponemon Institute have shown data breaches have increased 23 percent over the past two years, costing companies close to $3.79 million on average this year alone. With data breaches reaching an all-time high, all companies should implement a data security plan to help prevent data breach attacks. When it comes to creating a data security plan, it’s important that employees are on the same page. You need to make sure they understand every part of the process, including prevention and what to do in the event a data breach occurs. Even with the best data security plan, however, there are still data security risks…

  • MDL Technology Shares Tips and Tricks for Picking the Best CRM Software for Your Company

    Customer relationship management (CRM) software is pivotal for your company to succeed. According to businessdictionary.com, “CRM helps in profiling prospects, understanding their needs and in building relationships with them by providing the most suitable products and enhanced customer service.” In order for CRM to help your company grow and succeed, you need to make sure you pick the right software. Here are some tips from Small Business Trends to help you find the right CRM software for your company’s needs. Determine the problem: There are a variety of ways to use CRM, so you need to pinpoint the exact benefit you are looking for before beginning to look at different…

Visit our blog