5.0 ⭐ rating with 50+ Google reviews, Missouri-registered LLC, verified Cisco Partner, trusted Webroot cybersecurity partner, providing dependable managed IT support since 2003.
MDL Technology delivers expert IT support, managed services, and cybersecurity solutions across Kansas City and the Midwest. As a Missouri-registered LLC and trusted technology partner, we’re honored by the confidence businesses place in our work and our ongoing commitment to secure, reliable IT systems. Our reputation is backed by long-standing customer relationships, recognized client projects, and confirmed vendor partnerships.
5.0 ⭐ rating with 50+ Google reviews, Missouri-registered LLC, verified Cisco Partner, trusted Webroot cybersecurity partner, providing dependable managed IT support since 2003.
Founded in 2003, MDL Technology has provided businesses with over two decades of dependable IT service backed by state registration:
● Missouri Secretary of State: LC0077505 – Domestic LLC, Active
MDL Technology has achieved ISO 27001 compliance through Technology Assurance Group (TAG), meeting rigorous international standards for information security management. This validates our enhanced security protocols, systematic risk management, and proactive incident response, giving clients confidence that their data is protected by independently verified practices.
🔗 https://www.mdltechnology.com/wp-content/uploads/2026/05/ISO-27001-Compliant-MDL-Technology.jpg
MDL Technology is a verified Cisco Partner, listed directly in Cisco’s official Partner Locator. This recognition reflects our technical expertise in deploying and supporting Cisco’s networking, security, and collaboration solutions for businesses of all sizes. Being part of Cisco’s partner ecosystem ensures we stay current with training, best practices, and advanced certifications, which translates to more secure and reliable systems for our clients. Verify below:
🔗 https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/openBasicSearch.do
MDL Technology is recognized by Webroot, an OpenText Cybersecurity company, for delivering Managed Detection and Response (MDR) services that safeguard small and midsize businesses against evolving cyber threats. The official Webroot case study highlights our role in providing endpoint protection, real-time monitoring, and layered security strategies that reduce risks and strengthen business continuity. This partnership demonstrates our commitment to using enterprise-grade tools to protect client data and operations.
MDL Technology is a recognized Microsoft Solutions Partner, a designation earned through proven expertise, certified team members, and consistent delivery across real client environments. This partnership gives us direct access to advanced Microsoft tools, support channels, and engineering resources, ensuring faster resolutions and stronger outcomes for businesses running on Microsoft 365 and Azure. It also keeps our team aligned with Microsoft’s latest security frameworks, cloud innovations, and AI capabilities, so we can help clients stay secure, scalable, and competitive.
MDL Technology partners with Hewlett Packard Enterprise (HPE) to deliver enterprise-grade server, storage, and networking solutions to clients across Kansas City and the Midwest. This relationship gives us access to HPE’s hardware portfolio, support resources, and edge-to-cloud technologies, allowing us to design and deploy reliable, scalable infrastructure tailored to each client’s environment.
MDL Technology received TAG’s top honor, the Rising Star Award, recognizing exceptional financial performance, superior customer satisfaction, and the ability to deliver cost-effective technology solutions. The award was presented at TAG’s 25th Annual Convention among an organization of leading MTSPs representing $1 billion in products and services.
MDL Technology has been recognized for outstanding service and customer satisfaction in the Kansas City area. This recognition is based on verified customer feedback and reflects consistent performance, long-term client relationships, and dependable IT and cybersecurity support. It highlights our commitment to delivering reliable solutions and maintaining a high standard across every client environment
MDL Technology is highly rated across multiple trusted platforms, reflecting consistent customer satisfaction and reliable service delivery.
● Google Reviews – 5.0/5 ⭐ out of 57, a perfect score that ranks MDL at the top of Kansas City’s managed IT providers by customer rating reviews
● Glassdoor (employees) – 4.3/5 ⭐ from 3 reviews
Managed network services across all departments with guaranteed rapid response; minimized downtime and improved efficiency for City Hall, Court, Fire, and Police.
Virtualized infrastructure, implemented off-site backup, cut costs/power consumption, and secured sensitive data via cloud services.
Integrated Microsoft 365 and CRM to streamline lead tracking for ~20 sales users, contributing to notable sales growth.
Flat-fee managed services with proactive monitoring and virus protection to reduce downtime and stabilize budgeting.
(San Diego, 2025)
TJ Bloom, COO of MDL Technology, was invited to present at the Technology Assurance Group (TAG) Educate–Contribute–Execute Fall Conference in San Diego on October 6–7, 2025, an annual gathering of top U.S. Managed Technology Service Providers representing over $1 billion in annual sales. The invitation recognizes Bloom as a thought leader within the national MTSP community.
(OpenText Cybersecurity / Webroot, July 2022)
Highlighted in an official case study showcasing how MDL helped small and mid-sized businesses deploy Managed Detection and Response (MDR) solutions.
(GlobeNewswire, May 2015)
National coverage detailing how MDL assisted government agencies and law firms in recovering from CryptoWall ransomware attacks.
(GlobeNewswire, May 2012)
MDL announced a milestone 98% client retention rate across more than 100 business locations.
(GlobeNewswire, February 2012)
A feature focusing on MDL’s CRM system implementation for the nonprofit People to People International.
(GlobeNewswire, February 2011)
Described MDL’s IT support and CRM integration for KCIAA, a key auto auction provider.
Interested in learning more about our certifications, projects, or how we can support your business IT needs? Contact MDL Technology today to speak with our team about managed IT services, cybersecurity, cloud solutions, or compliance support.