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MDL Technology | Kansas City, MO | Hybrid | Full-Time
 
Think Bigger. Build Better.
 
At MDL Technology, we’re more than a Managed IT and Cybersecurity provider. We’re a growing team of technology professionals helping organizations build smarter, more secure, and more reliable IT environments.
 
We believe in giving talented people the freedom to make decisions, take ownership, and grow their careers without getting lost in a corporate machine.
 
We’re looking for a Systems Administrator who takes pride in solving problems, embraces new technology, and doesn’t wait to be told what needs to be done.
 
The Role
 
As a Systems Administrator, you’ll implement, maintain, troubleshoot, and secure a variety of on-premises, hybrid, and cloud environments. You’ll collaborate with our Service Desk, Infrastructure, Cybersecurity, and Professional Services teams to deliver reliable technology solutions for our clients.
 
We’re looking for someone who is technically capable, self-motivated, proactive, and committed to delivering quality work.
 
Key Responsibilities
 
Systems & Cloud Administration
  • Deploy, configure, and troubleshoot Windows Server, Active Directory, Group Policy, DNS, and DHCP.
  • Administer Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Intune.
  • Support on-premises, cloud, and hybrid infrastructure.
  • Configure and maintain VMware and Hyper-V virtualization environments.
  • Perform system upgrades, patching, migrations, and performance monitoring.
Networking & Security
  • Install, configure, and troubleshoot firewalls, switches, wireless networks, and VPNs.
  • Support LAN, WAN, VLAN, and other networking environments.
  • Work with WatchGuard, Cisco, Meraki, SonicWall, and similar technologies.
  • Implement security controls, endpoint protection, MFA, and security best practices.
  • Deploy, monitor, and test backup and disaster recovery solutions.
  • Collaborate with the Cybersecurity Team on security remediation and improvements.
Client Support & Operations
  • Serve as an escalation resource for complex technical issues.
  • Troubleshoot problems, identify root causes, and implement lasting solutions.
  • Recommend infrastructure, cloud, and security improvements to clients.
  • Participate in client onboarding, migrations, and infrastructure projects.
  • Maintain accurate technical documentation, ticket updates, and time entries.
  • Follow established processes, meet deadlines, and deliver quality work.
Our Core Values — How We Work
 
At MDL, our values aren’t just words on a wall. They define how we work, serve our customers, and support each other.
  1. Do What It Takes — We take ownership and follow through.
  2. Get Better Every Day — We continuously learn, improve, and innovate.
  3. Put People First — We take care of our customers and each other.
  4. Own the Process — We believe strong processes create strong results.
  5. Be a Positive Team Player — We bring the right attitude and make the team better.
Qualifications
Required
  • Minimum 2 years of systems administration or infrastructure support experience.
  • Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft 365.
  • Experience with server virtualization, networking, firewalls, and backup solutions.
  • Understanding of cybersecurity fundamentals and IT best practices.
  • Strong troubleshooting, organizational, and communication skills.
  • Ability to work independently, manage priorities, and collaborate with a team.
  • Valid driver’s license, reliable transportation, and ability to pass a job-related background check.
Preferred
  • Previous experience working for a Managed Services Provider (MSP).
  • Experience with Azure, Entra ID, Intune, and cloud infrastructure.
  • Experience using RMM and PSA platforms such as Datto RMM, Kaseya, or Autotask.
  • Microsoft, CompTIA, VMware, WatchGuard, or other relevant certifications.
What Success Looks Like
  • Resolve technical issues efficiently and meet established service expectations.
  • Complete assigned tasks and projects on time with minimal rework.
  • Maintain accurate documentation, ticket updates, and time entries.
  • Proactively improve client reliability, performance, and security.
  • Demonstrate ownership, continuous improvement, teamwork, and MDL’s core values.
Why Join MDL?
 
At MDL, your contributions matter. You’ll have the freedom to make an impact, the opportunity to work with diverse technologies, and the support of a team committed to getting better every day.
 
We offer a hybrid work environment, competitive compensation, health and dental insurance, 401(k) with company matching, paid time off, tuition reimbursement, and opportunities for professional growth.
 
If you’re ready to take ownership, solve challenging problems, and grow with a team that’s building something bigger, we want to hear from you.
 
MDL Technology — Think Bigger. Build Better.
MDL Technology | Kansas City, MO | Hybrid | Full-Time
 
Think Bigger. Build Better.
 
At MDL Technology, we’re more than a Managed IT and Cybersecurity provider. We’re a growing team of technology professionals helping organizations build smarter, more secure, and more reliable IT environments.
 
We believe in giving talented people the freedom to make decisions, take ownership, and grow their careers without getting lost in a corporate machine.
 
We’re looking for an experienced Cybersecurity Engineer who takes ownership, enjoys solving complex security challenges, and wants to make a meaningful impact on how organizations protect their technology.
 
The Role
 
As a Cybersecurity Engineer, you’ll work across cloud, SaaS, endpoint, and on-premises environments to protect our clients and strengthen their cybersecurity posture.
 
You’ll collaborate with external Security Operations Center (SOC) partners, internal technical teams, and clients to investigate threats, implement security improvements, design solutions, and provide strategic cybersecurity guidance.
 
We’re looking for someone who can operate at an advanced technical level while communicating security risks and recommendations clearly to business leaders.
 
Key Responsibilities
 
Security Operations & Threat Management
  • Work with external SOC partners to investigate, escalate, and remediate security alerts.
  • Manage SaaS security alerts and support MDR, EDR, and endpoint security platforms.
  • Investigate security incidents, identify root causes, and coordinate remediation.
  • Perform vulnerability assessments, security reviews, and remediation planning.
  • Review and strengthen email security, identity protection, and Microsoft 365 security controls.
Cloud, Network & Infrastructure Security
  • Evaluate and improve security across Microsoft 365, Azure, and hybrid environments.
  • Review firewall configurations, VPNs, remote access, and network segmentation.
  • Design and implement layered security solutions for on-premises and cloud environments.
  • Identify vulnerabilities across servers, endpoints, firewalls, wireless networks, and network infrastructure.
  • Support secure configurations, system hardening, and security best practices.
Client Consulting & Security Improvements
  • Consult directly with clients on security risks, best practices, and recommended improvements.
  • Participate in Business Technology Reviews (BTRs), security assessments, and strategic planning discussions.
  • Develop practical security recommendations and remediation roadmaps.
  • Assist with security audits, compliance requirements, documentation, and remediation.
  • Collaborate with Service Desk, Infrastructure, and Professional Services teams to ensure security initiatives are completed successfully.
Our Core Values — How We Work
 
At MDL, our values aren’t just words on a wall. They define how we work, serve our customers, and support each other.
  1. Do What It Takes — We take ownership and follow through.
  2. Get Better Every Day — We continuously learn, improve, and innovate.
  3. Put People First — We take care of our customers and each other.
  4. Own the Process — We believe strong processes create strong results.
  5. Be a Positive Team Player — We bring the right attitude and make the team better.
Qualifications
Required
  • 3+ years of cybersecurity, security operations, or advanced IT security experience.
  • Strong knowledge of MDR, EDR, SOC operations, SaaS security, and vulnerability management.
  • Experience securing Microsoft 365, cloud, endpoint, and on-premises environments.
  • Understanding of firewall security, network segmentation, VPNs, and security architecture.
  • Ability to investigate security incidents and develop effective remediation solutions.
  • Experience designing or implementing practical cybersecurity solutions.
  • Strong communication, problem-solving, organizational, and documentation skills.
  • Ability to work independently, take ownership, and collaborate across teams.
Preferred
  • Prior experience working for a Managed Services Provider (MSP).
  • Previous Managed Security Services Provider (MSSP) experience.
  • Experience with Microsoft Defender, Entra ID, Intune, Azure, and security monitoring platforms.
  • Familiarity with cybersecurity frameworks such as NIST, CIS, CMMC, and HIPAA security requirements.
  • Bachelor’s degree in Cybersecurity, Computer Science, IT, or equivalent experience.
  • Security+, CySA+, CISSP, or other relevant security certifications.
What Success Looks Like
  • Investigate and resolve security issues efficiently and thoroughly.
  • Identify and remediate vulnerabilities before they become significant risks.
  • Deliver practical, well-documented security improvements and solutions.
  • Provide clear, actionable cybersecurity recommendations to clients.
  • Collaborate effectively with internal teams and external security partners.
  • Demonstrate ownership, continuous improvement, teamwork, and MDL’s core values.
Why Join MDL?
 
At MDL, cybersecurity isn’t just another service offering. It’s a critical part of helping our clients operate securely and confidently.
 
You’ll have the opportunity to work with diverse technologies, influence security strategy, and help shape a growing cybersecurity practice. We value initiative, accountability, collaboration, and people who take pride in delivering meaningful results.
 
If you’re ready to take ownership, tackle challenging security problems, and grow with a team that’s building something bigger, we want to hear from you.
 
MDL Technology — Think Bigger. Build Better.
MDL Technology | Kansas City, MO | Hybrid | Full-Time
 
Think Bigger. Build Better.
 
At MDL Technology, we’re more than a Managed IT and Cybersecurity provider. We’re a growing team helping organizations make smarter technology decisions, improve security, and achieve their business goals.
 
We believe in giving talented people the freedom to take initiative, build relationships, and grow their careers without getting lost in a corporate machine.
 
We’re looking for a motivated, outgoing Business Development Representative who loves meeting people, starting conversations, and turning relationships into opportunities.
 
The Role
 
As a BDR, you’ll help drive MDL’s growth by identifying prospective clients, engaging business leaders, developing relationships, and generating qualified opportunities for our sales team.
 
This isn’t a role built around making hundreds of meaningless cold calls. We’re looking for someone who is strategic, persistent, organized, and comfortable connecting with decision-makers through personalized outreach, networking, and events.
 
Key Responsibilities
 
Prospecting & Business Development
  • Research and identify target organizations and key decision-makers.
  • Generate new opportunities through phone, email, LinkedIn, referrals, and networking.
  • Build relationships with business owners, executives, and IT decision-makers.
  • Schedule qualified discovery meetings for the sales team.
  • Develop personalized outreach based on prospect needs and business challenges.
Events & Relationship Building
  • Represent MDL at networking events, conferences, and partner activities.
  • Engage prospects before, during, and after events.
  • Follow up consistently to convert conversations into qualified meetings.
  • Build relationships with referral partners and professional organizations.
Sales Operations & Collaboration
  • Maintain accurate prospect records, activities, and opportunities in the CRM.
  • Track prospecting activity, meeting conversions, and qualified opportunities.
  • Collaborate with Account Executives and Solutions Consultants on prospect needs.
  • Ensure qualified opportunities are handed off with accurate information and context.
Our Core Values — How We Work
 
At MDL, our values aren’t just words on a wall. They define how we work, serve our customers, and support each other.
  1. Do What It Takes — We take ownership and follow through.
  2. Get Better Every Day — We continuously learn, improve, and innovate.
  3. Put People First — We take care of our customers and each other.
  4. Own the Process — We believe strong processes create strong results.
  5. Be a Positive Team Player — We bring the right attitude and make the team better.
Qualifications
Required
  • 1–3 years of sales, business development, or customer-facing experience.
  • Strong communication, relationship-building, and interpersonal skills.
  • Comfortable engaging business owners and executive-level decision-makers.
  • Self-motivated, organized, persistent, and accountable.
  • Ability to manage multiple prospects and consistently follow through.
  • Willingness to attend networking events and represent MDL professionally.
Preferred
  • Experience in managed IT services, cybersecurity, or technology sales.
  • Experience with CRM systems, including Autotask or similar platforms.
  • Established Kansas City business relationships or networking experience.
What Success Looks Like
  • Consistently generate qualified meetings and sales opportunities.
  • Maintain disciplined prospecting activity and timely follow-up.
  • Build a healthy pipeline of engaged prospective clients.
  • Maintain accurate CRM records and opportunity information.
  • Develop strong working relationships with sales and technical teams.
  • Demonstrate initiative, accountability, teamwork, and MDL’s core values.
Why Join MDL?
 
At MDL, your effort and contributions matter. You’ll have the freedom to build relationships, develop your sales skills, and play a direct role in growing the company.
 
We offer competitive base compensation with performance-based incentives, a collaborative team environment, employee benefits, and opportunities to advance into Account Executive or sales leadership positions.
 
If you’re driven, relationship-focused, and ready to help build something bigger, we want to hear from you.
 
MDL Technology — Think Bigger. Build Better.
MDL Technology | Kansas City, MO | Hybrid | Full-Time
 
Think Bigger. Build Better.
 
At MDL Technology, we’re more than a Managed IT and Cybersecurity provider. We’re a growing team of professionals helping organizations build smarter, more secure, and more strategic technology environments.
 
We believe in giving talented people the freedom to make decisions, take ownership, and grow their careers without getting lost in a corporate machine.
 
We’re looking for a Professional Solutions Consultant who combines strong technical expertise with business awareness and the confidence to guide clients toward better technology decisions.
 
The Role
 
As a Professional Solutions Consultant, you’ll evaluate client IT environments, identify risks and opportunities, design practical technology solutions, and communicate recommendations to business leaders.
 
You’ll work closely with Sales, Professional Services, Cybersecurity, and Infrastructure teams to develop Statements of Work (SOWs), participate in Business Technology Reviews (BTRs), and help clients build strategic technology roadmaps.
 
This isn’t a back-room engineering role. We’re looking for someone who enjoys working directly with clients and can translate complex technology into meaningful business outcomes.
 
Key Responsibilities
 
Technical Assessments & Solution Design
  • Assess client environments across networking, servers, virtualization, cloud, Microsoft 365, and cybersecurity.
  • Identify infrastructure risks, technology gaps, and opportunities for improvement.
  • Design practical solutions aligned with client needs, budgets, and business objectives.
  • Develop accurate Statements of Work (SOWs), technical recommendations, and supporting documentation.
  • Collaborate with implementation teams to ensure proposed solutions are deliverable.
Strategic Client Consulting
  • Lead or participate in Business Technology Reviews (BTRs) and strategic planning meetings.
  • Present technology roadmaps, lifecycle recommendations, and cybersecurity improvements.
  • Consult with business owners, executives, and IT leaders on technology strategy.
  • Evaluate cloud environments, Microsoft 365, Azure, and modernization opportunities.
  • Help clients prioritize technology investments based on business value and risk.
Sales & Technical Collaboration
  • Partner with Sales and Account Management to develop project opportunities.
  • Participate in client discovery meetings, technical presentations, and solution discussions.
  • Support project scoping, pricing development, and proposal presentations.
  • Collaborate with Professional Services and other technical teams on project handoffs.
  • Maintain accurate documentation and communicate technical requirements clearly.
Our Core Values — How We Work
 
At MDL, our values aren’t just words on a wall. They define how we work, serve our customers, and support each other.
  1. Do What It Takes — We take ownership and follow through.
  2. Get Better Every Day — We continuously learn, improve, and innovate.
  3. Put People First — We take care of our customers and each other.
  4. Own the Process — We believe strong processes create strong results.
  5. Be a Positive Team Player — We bring the right attitude and make the team better.
Qualifications
Required
  • Strong technical experience across networking, servers, cloud, and IT infrastructure.
  • Experience evaluating IT environments and designing technical solutions.
  • Ability to develop professional SOWs, assessments, and technical documentation.
  • Strong understanding of Microsoft 365, virtualization, and infrastructure security.
  • Excellent presentation, communication, and client consulting skills.
  • Ability to translate technical recommendations into business value.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Preferred
  • Previous MSP, MSSP, technology consulting, or Solutions Architect experience.
  • Experience conducting BTRs or Quarterly Business Reviews.
  • Experience with MyITProcess or similar strategic planning tools.
  • Familiarity with cybersecurity frameworks, cloud migrations, and infrastructure modernization.
  • Microsoft, VMware, networking, or other relevant certifications.
What Success Looks Like
  • Deliver accurate, complete, and executable Statements of Work.
  • Conduct meaningful assessments that identify valuable client improvements.
  • Develop actionable technology roadmaps through BTRs and client consulting.
  • Help Sales convert qualified opportunities into successful projects.
  • Ensure strong documentation and smooth handoffs to implementation teams.
  • Build client trust through technical expertise and strategic guidance.
  • Demonstrate ownership, continuous improvement, teamwork, and MDL’s core values.
Why Join MDL?
 
At MDL, your technical expertise has a direct impact on our clients’ success and our company’s growth. You’ll have the opportunity to influence technology strategy, work closely with business leaders, and help shape the future of our Professional Services practice.
 
We offer a collaborative work environment, opportunities for professional growth, and the freedom to make meaningful contributions without getting lost in a corporate machine.
 
If you’re a technically strong, business-minded professional who enjoys solving problems and guiding clients toward smarter technology decisions, we want to hear from you.
 
MDL Technology — Think Bigger. Build Better.
MDL Technology | Kansas City, MO | Full-Time
 
Think Bigger. Build Better.
 
At MDL Technology, we’re more than a Managed IT and Cybersecurity provider. We’re a growing team helping organizations solve business challenges through smarter technology, stronger cybersecurity, and strategic guidance.
 
We believe in giving talented people the freedom to take ownership, build relationships, and grow their careers without getting lost in a corporate machine.
 
We’re looking for a driven Technology Sales Representative who loves hunting for new business, building relationships, and closing deals. Someone who’s motivated by results, embraces accountability, and wants their success to directly impact their earning potential.
 
The Role
 
As a Technology Sales Representative, you’ll drive new business growth by identifying opportunities, building relationships with business decision-makers, and selling MDL’s Managed IT, Cybersecurity, Cloud, and Technology Consulting services.
 
You’ll manage the sales process from prospecting and discovery through proposals, negotiation, and closing. You’ll collaborate with our technical and Solutions Consulting teams to develop solutions that address client challenges and deliver long-term value.
 
We’re looking for a self-starter who enjoys the challenge of winning new business and takes ownership of their sales pipeline.
 
Key Responsibilities
 
New Business Development
  • Prospect, identify, and pursue new business opportunities.
  • Build relationships with business owners, executives, and IT decision-makers.
  • Generate leads through outbound prospecting, referrals, networking, and events.
  • Conduct discovery meetings to understand client business needs, technology challenges, and priorities.
  • Develop and execute strategies to build and maintain a healthy sales pipeline.
Solution Selling & Closing
  • Sell Managed IT Services, Cybersecurity, Cloud Solutions, and Technology Consulting services.
  • Work with Solutions Consultants and technical teams to develop tailored solutions.
  • Prepare and present professional proposals, quotes, and service recommendations.
  • Manage opportunities through negotiation, contract execution, and closing.
  • Build recurring revenue and identify additional project opportunities.
Sales Operations & Collaboration
  • Maintain accurate CRM records, sales activities, forecasts, and opportunity stages.
  • Consistently follow up with prospects and maintain pipeline momentum.
  • Collaborate with Marketing on campaigns, events, and lead generation initiatives.
  • Participate in client Business Technology Reviews when appropriate.
  • Stay current on MDL’s services, technology trends, and competitive positioning.
  • Meet established sales activity, revenue, and performance goals.
Our Core Values — How We Work
 
At MDL, our values aren’t just words on a wall. They define how we work, serve our customers, and support each other.
  1. Do What It Takes — We take ownership and follow through.
  2. Get Better Every Day — We continuously learn, improve, and innovate.
  3. Put People First — We take care of our customers and each other.
  4. Own the Process — We believe strong processes create strong results.
  5. Be a Positive Team Player — We bring the right attitude and make the team better.
Qualifications
Required
  • 3+ years of B2B sales experience, preferably in technology or professional services.
  • Proven ability to prospect, develop opportunities, and close new business.
  • Strong relationship-building, negotiation, and presentation skills.
  • Comfortable engaging business owners and executive-level decision-makers.
  • Self-motivated, competitive, organized, and results-driven.
  • Ability to manage a sales pipeline and maintain accurate CRM information.
  • Strong communication skills and willingness to collaborate with technical teams.
  • Desire to continuously learn new technology and improve sales skills.
Preferred
  • Previous experience selling Managed IT Services, Cybersecurity, Cloud, or technology solutions.
  • Experience working for an MSP or technology services organization.
  • Familiarity with recurring revenue and managed services agreements.
  • Established professional relationships within the Kansas City business community.
  • Experience using Autotask or similar CRM platforms.
What Success Looks Like
  • Consistently achieve new business and revenue goals.
  • Generate qualified opportunities and maintain a healthy sales pipeline.
  • Close new managed services agreements and profitable project opportunities.
  • Maintain accurate forecasts, CRM records, and follow-up activities.
  • Develop trusted relationships with clients and prospects.
  • Collaborate effectively with technical teams to deliver the right solutions.
  • Demonstrate ownership, initiative, accountability, teamwork, and MDL’s core values.
Why Join MDL?
 
At MDL, we reward initiative, performance, and hard work. You’ll have the freedom to build your business, the support of an experienced technical team, and the opportunity to grow with a company focused on expanding its market presence.
 
We offer competitive base compensation, uncapped commission opportunities, employee benefits, professional development, and the chance to make a direct impact on MDL’s growth.
 
If you’re a hunter who enjoys winning new business, building lasting relationships, and being rewarded for your results, we want to hear from you.
 
MDL Technology — Think Bigger. Build Better.