Why Healthcare Organizations are Moving Disaster Recovery Measures to the Cloud

According to new research from the Ponemon Institute, healthcare organizations are the target of about one cyberattack per month. The researchers found that almost half of the 535 healthcare IT and IT security practitioners surveyed experienced a breach involving loss or exposure of patient information in the past year. The most common types of cyberattacks on healthcare organizations resulted from system failures, unsecured medical devices, identity theft and unsecured mobile devices.   Because of the critical and very private information that healthcare organizations keep on hand, a good disaster recovery plan is an absolute necessity. In fact, since 1996, HIPAA has required that healthcare organizations maintain a disaster recovery plan…

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What to Do if Your Law Firm has Been Hacked

Just a couple months ago, the Wall Street Journal reported that hackers broke into several prestigious law firms, including Cravath Swaine & Moore LLP and Weil Gotshal & Manges LLP. Law firms’ computer systems hold a wealth of information of special interest to hackers, such as trade secrets, information about clients—especially large, corporate clients—and other sensitive information. These breaches in security are usually characterized by large amounts of information being stolen at once and then analyzed later. Fortunately, if you’ve discovered your law firm has been attacked, recovery is possible.   Even if your law firm hasn’t been hacked yet, chances are it will be. That’s why it’s important to…

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MDL Technology Gives Tips on Password Security

While May 5 might mean margaritas, chips and salsa for some, tech professionals are thinking of only one thing on this spring day: passwords. Password Day started out as a friendly reminder for individuals and businesses to do their annual password changes, but it has evolved into a global phenomenon, encouraging people from all walks of life to ramp up the strength of their digital security.       Here are some tips to keep in mind when adding extra security to your password protection:   Use a Different Password for Every Account This tip can seem like a migraine waiting to happen for many tech users. And while it…

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MDL Technology Shares Tech Tips to Grow Your Ad Agency

In the age of information, virtually everyone with a computer or smartphone expects a comprehensive digital platform when dealing with your ad agency. And while only IT professionals may fully understand the inner workings of your cloud computing software or data recovery plan, it is essential that advertising experts can at least grasp the fundamentals and understand what technology can do for their business.   Here are some tech tips that will help grow your agency: Find the Right Cloud Service The cloud can sometimes seem like a very abstract concept. A common misconception is that the cloud is one place, like a country floating in the sky, and that…

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Point of Sales Systems at Risk for Data Breach

Business owners using Point of Sales (POS) systems may need to add extra security. An extremely stealthy malware targeting credit card data has recently been detected which has been identified as Multigrain. This malware uses an integral and essentially unmonitored component of the internet, the Domain Naming System (DNS), to covertly steal information.     A Malware that Uses Undetectable Shortcuts The overwhelming necessity and everyday use of DNS is what makes Multigrain so threatening. FireEye, the cyber security group that discovered Multigrain, said, “Using DNS for data exfiltration provides several advantages to the attacker.” Because DNS is necessary for POS operations, it is “unlikely to be blocked.” Multigrain uses…

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It’s Not Me, It’s You: Breaking Up With Your CRM

You were a new business owner, wide-eyed and eager to learn more about how to manage your growing clientele. That’s when you found your CRM, the answer to all your questions, your partner in client management. Maybe you thought you could make it together, but now it seems like it’s time to move on.   Here are some signs it might be time to dump your CRM, according to Microsoft Dynamics and Forbes.   Customers are complaining and no one is listening. If you have been noticing a significant drop in loyal customers, take the time to check your reviews. Chances are there are quite a few unresolved complaints left…

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Choosing CRM For A Better Tomorrow

Earth Day is approaching, which makes all of us think about what our environmental impact is. There are dozens of questions we ask ourselves on our eco-footprint and no matter the size, there is always room to do more to help save the environment.   There is an incredibly simple solution that will not only help out Mother Nature, but will actually increase your business’ efficiency and cut down on wasted time and resources. Three letters: CRM, Customer Relations Management. IT plans such as a customized CRM solution can reduce waste in staggering amounts by streamlining productivity. Studies show that offering mobile CRM shows a 15% rise in productivity! Imagine…

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Spring Ahead with CRM: Choosing CRM for Nonprofits Without Breaking Your Budget

Choosing to use CRM is arguably one of the most important decisions that nonprofits can make. CRM has such a positive impact on how nonprofits function, from affecting the day-to-day tasks of team members and volunteers to spurring growth, that deciding not to use CRM could very well leave a nonprofit in the dust. So why don’t more nonprofits use CRM and instead rely on clunky spreadsheets and email systems? The reality is that many CRM systems can be expensive despite the long-term savings they can bring. With the already tight budget nonprofits have to work within, finding the extra cash for CRM may be difficult. What’s the solution? The…

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Spring Ahead With CRM: How CRM for Nonprofits Should Evolve

The popularity of CRM has exploded these past few years and it certainly shows. It’s hard to go a day without reading something in the news about some new CRM system or update, and with more CRM options than ever, it’s easy for businesses to find the perfect CRM custom-tailored for their needs. Unfortunately, while more and more businesses are getting plugged into CRM, CRM for nonprofits is treated as more of an afterthought. Many nonprofits don’t even consider CRM as an option, and likewise, some CRM systems don’t provide the options and tools that nonprofits would find useful. According to destinationCRM, this needs to change. “Nonprofits deserve a whole…

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Spring Ahead With CRM: Why Nonprofits Need CRM

When it comes to nonprofits and CRM, one question that comes up a lot is why nonprofits even need CRM in the first place. Most nonprofits already have at least some sort of computer system or database in place used to manage or keep track of donors and volunteers. So what’s the use of even implementing a CRM system? For one, there’s a pretty big difference between a traditional donor/volunteer database and a customized CRM solution. According to npEngage, many nonprofits have a development team that keeps track of donors in a database that only people on that team can access. As for the rest of the departments? They usually…

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