Microsoft Dynamics CRM 2015: The Upgrade Every Office Needs On Its 2015 Holiday Wish List

Microsoft Dynamics CRM 2015: The Upgrade Every Office Needs On Its 2015 Holiday Wish List The release of Microsoft Dynamics CRM 2015 is just around the corner. Its slated for a December release and is set to enhance the way you currently utilize your CRM tools. You might have also heard the new CRM release referred to as “Vega,” but it is the exact same product. We are really excited about the new Dynamics CRM release and want to share some of the incredible features with you. The new version of Dynamics CRM will update online and on-premises versions, CRM for Outlook, tablets and phones, and Microsoft Dynamics Marketing. If…

CRM

How to Avoid cyber monday scams and keep your computer and mobiles devices secure for the holiday seasons

How to Avoid cyber monday scams and keep your computer and mobiles devices secure for the holiday seasons Cyber Monday is quickly creeping up on shoppers who want to grab the best deals possible from the favorite online retailers. But it also means cyber criminals are busy putting together their holiday lists of websites and shoppers to target. Photo credit: Vanderelbe.de / Foter / CC BY-SA Each year, more and more shoppers fall prey to “unbeatable deals” that are actually false links for hackers to gain access to your information to do holiday shopping of their own. Pop ups looking like they are from popular online retailers like Amazon can…

Computer Security

MDL Technology Social CRM Tools

MDL Technology Social CRM Tools According to blogger Michael Fauscette, Social CRM is the tools and processes that encourage better, more effective customer interaction and leverage the collective intelligence of the broader customer community with the intended result of increasing intimacy between an organization and its prospects and customers. Fauscette continues by saying the goal of Social CRM is to make the relationship with the customer more intimate and tied to the company by building a public ecosystem to better understand what they want and how they interact with the various company touchpoints like sales, customer service and more. Fauscette admits his definition of Social CRM is quite wordy, but…

CRM

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime Summary The City of Pleasant Valley, Mo. retained MDL Technology, LLC, a Kansas City IT and managed services company, to provide managed network services for all computers and servers in all city departments and 24/7 support for the City, Court, Fire and Police departments. Georgia Fox, City Clerk, said, “Our previous provider was not responsive in a timely manner, and we had issues with our website. Since retaining MDL, our downtime has been minimal and we’ve received quick support when problems arise.” Why Pleasant Valley Retained MDL Prior to working with MDL Technology, Pleasant Valley had a lot…

Client Testimonials

MDL sales customer relationship management

MDL sales customer relationship management Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day and be able to make sales, no matter what the situation. MDL sales customer relationship management (CRM) provides your team the tools they need to streamline your internal processes and makes sales. As the traditional sales cycle is a thing of the past, today’s technology demands your team to be dynamic and excel by connecting with customers and anticipating what your customers need before they actually ask for it. According to Forbes.com, very few businesses are able to…

CRM

Customer Relationship Management Marketing Tools

Customer Relationship Management Marketing Tools Without the proper Customer Relationship Management (CRM) marketing tools, your company will not be able to maintain customer loyalty. Too often, though, CRM marketing is a phrase thrown around without any knowledge behind it of what it really is. MDL can provide the tools you need for effective CRM marketing.   According to Forbes, most CRM marketing visions are far too internally focused and are not living up to their potentials because of that. Forbes lists one of the main reasons why CRM marketing fails is because companies allow CRM marketing tools to become long to-do lists without doing anything to benefit sales. In an…

CRM

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too When you think of a cloud and its association with your computer, your first thought is probably, “that thing my iPhone tells me never has enough room to back up my phone’s information on.” While Apple’s iCloud system is probably the most prevalent cloud in today’s lexicon, more and more companies are getting on the cloud bandwagon to improve their systems and overall businesses. Take a look at how some large companies have utilized cloud systems and how you can apply their successes to your small business. Photo credit: perspec_photo88 / Foter / CC BY-SA…

Cloud Computing