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Dec72015

MDL Technology Shares Tips and Tricks for Picking the Best CRM Software for Your Company

Customer relationship management (CRM) software is pivotal for your company to succeed. According to businessdictionary.com, “CRM helps in profiling prospects, understanding their needs and in building relationships with them by providing the most suitable products and enhanced customer service.” In order for CRM to help your company grow and succeed, you need to make sure you pick the right software. Here are some tips from Small Business Trends to help you find the right CRM software for your company’s needs. Determine the problem: There are a variety of ways to use CRM, so you need to pinpoint the exact benefit you are looking for before beginning to look at different…

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December 7, 2015CRM, Kansas City Technology, Managed Service, MDL News, Security, Tech TipsBy mdltechadmin

Nov302015

Beware of Malware Threats this Holiday Season

The holiday season is a season of giving, but if your company isn’t careful, you could be giving customers malware instead of holiday cheer. While your company has been preparing for the busiest shopping season, cyber criminals have been heavily preparing as well. The holiday season is a time for them to rack in big profits, too. Don’t let hackers spread holiday malware in your company this season by spreading awareness of the following holiday malware schemes to your employees provided by CSO Online. Business email compromise: Cyber criminals will create spoof emails in a bid to execute unauthorized wire transfers. In an FBI report, it was found that thieves…

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November 30, 2015Computer Security, Kansas City Technology, Managed Service, MDL News, Security, Tech Tips, Uncategorized, Viruses/Malware/SpywareBy mdltechadmin

Nov112015

Microsoft Dynamics Announces New CRM 2016 Release

Customer relationship management (CRM) is important for any business to succeed. You want to offer your customers a positive experience to turn them into repeat buyers. With the new Microsoft Dynamics CRM release, customer engagement reaches a whole new level. Speed and accuracy of response heavily impacts the overall customer experience and customer satisfaction. The new CRM release focuses on delivering customer service agents the ability to manage all activities in one application. By eliminating the need to switch from application to application, it reduces the time to resolve issues and allows you to focus more on the customer. What’s new with CRM 2016? CRM app for Outlook: Now you…

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November 11, 2015CRM, MDL News, Tech TipsBy mdltechadmin

Nov62015

Retailers Need Data Security Boost This Holiday Season

Now that data breaching has reached an all-time high, it’s important for retailers to amp up security measures this holiday shopping season. As the holidays draw nearer, retail businesses flourish with high traffic, providing hackers an opportunity to attack. During shopping rushes, businesses focus more on staying operational and running efficiently, leaving data security as more of an afterthought. Breaches pose a real threat to your company’s overall profit and consumer confidence, but what creates these opportunities? Security Intelligence found that the following factors played a big role: Users downloading infected files or visiting malware infested websites. Weak passwords Poor network security Insecure system configurations Unpatched technology All of these…

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November 6, 2015Security, Tech TipsBy mdltechadmin

Oct302015

IBM Finds Data Breaches Cost Companies Millions of Dollars

An IBM study about data breaches found the average total cost of a data breach in 2015 is $3.8 million, representing a 23 percent increase since 2013. As the holiday retail season approaches, now is the time to make sure your business is secure enough to prevent data breaches. Companies like Target, TalkTalk, Ebay and JP Morgan Chase have all been a victim of data breaching, costing them millions of dollars. Data breaches are often caused by hacking and malware attacks. According to InformationWeek, hacking is the most common method of data breach attacks followed by malware, physical attacks, social engineering, misuse and user error. Prevent your company from being…

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October 30, 2015Computer Security, Security, Tech TipsBy mdltechadmin

Oct262015

Homeland Security Designates October National Cyber Security Awareness Month

According to a new study by the Ponemon Institute, the annual cost of cyber crimes to companies has jumped by 19 percent. Currently, the average cost to companies worldwide has exceeded $7.7 million. Hackers are costing businesses not only money, but jobs as well. With an increase of attacks to companies, October has been designated National Cyber Security Awareness Month by Homeland Security to raise awareness about cyber security and provide education about the risks involved. As a business your company’s information and privacy is at risk every time you are on the Internet, so follow these simple tips from the Department of Homeland Security to keep your company…

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October 26, 2015Mobile Security, Security, Tech TipsBy mdltechadmin

Oct192015

Hackers Write Donald Trump Malware Virus that Fires Your Smartphone Apps

Now business professionals are subject to being “fired” by hackers! A new Donald Trump Malware virus that fires your smartphone apps has been written by hackers. The “You’re Fired” virus is just one of several malware attacks introduced by hackers that piggyback off political candidates’ names. Here are the latest viruses that are spreading quickly, according to a new Forbes article. Donald Trump virus – fires all of your smartphone apps and blocks them from being reinstalled. Carly Fiorina virus – merges all of your computer files into a password-protected HP folder. Marco Rubio virus – translates all of your documents into Spanish and deletes the English version. Hillary Clinton…

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October 19, 2015Mobile Security, Tech TipsBy mdltechadmin

Oct122015

Cloud Computing Options Defined: SaaS, PaaS and IaaS

The cloud seems like a mystical place for those who are not familiar with it. Many business owners are wary of the cloud, picturing their own personal photo storage apps on their phone and worrying about the security of such an application for their business. But cloud computing for business offers a myriad of customizable options that offer unlimited storage potential at an affordable monthly rate with complete security. This starts with the three different kinds of cloud hosting options available – SaaS, PaaS and IaaS. Photo Credit: Pixabay Software-as-a-Service (SaaS) Software-as-a-Service, also known as SaaS for short, is a subscription service for cloud computing hosting. A business…

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October 12, 2015Cloud ComputingBy mdltechadmin

Oct52015

Breaking Down Data Encryption for Data Security

You may hear the word “encryption” and think of spy movies or secret war messages. But data encryption is a modern technology that protects data security for your business. The tech is a little complicated which causes some businesses to avoid it. However, installing data encryption for all business files will greatly improve your data security. MDL Technology is here to break down data encryption. Data encryption involves converting electronic data into another form called ciphertext that cannot be read by anyone while the data is in transit. Once it is verified that a user has authorized access to this data, then the ciphertext is converted back to a readable…

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October 5, 2015Cloud ComputingBy mdltechadmin

Sep292015

Why Your Business Should Consider Cloud Computing

One of the options that can help your business become more efficient and increase sales potential is cloud computing. Since Kansas City is growing into a renowned tech community, adapting cloud computing into your business structure will get you ahead of competition that is not utilizing tech effectively. First, let us explain exactly what cloud computing does. The cloud is a storage option much like your hard drive, but it is on the Internet. Not only can files be stored on the cloud, but applications and resources can be stored and utilized through the cloud as well. As a business, you choose a cloud provider that supplies a pay-as-you-go service…

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September 29, 2015Cloud ComputingBy mdltechadmin