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Nov122014

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime

MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime Summary The City of Pleasant Valley, Mo. retained MDL Technology, LLC, a Kansas City IT and managed services company, to provide managed network services for all computers and servers in all city departments and 24/7 support for the City, Court, Fire and Police departments. Georgia Fox, City Clerk, said, “Our previous provider was not responsive in a timely manner, and we had issues with our website. Since retaining MDL, our downtime has been minimal and we’ve received quick support when problems arise.” Why Pleasant Valley Retained MDL Prior to working with MDL Technology, Pleasant Valley had a lot…

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November 12, 2014Client TestimonialsBy mdltechadmin

Nov62014

MDL sales customer relationship management

MDL sales customer relationship management Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day and be able to make sales, no matter what the situation. MDL sales customer relationship management (CRM) provides your team the tools they need to streamline your internal processes and makes sales. As the traditional sales cycle is a thing of the past, today’s technology demands your team to be dynamic and excel by connecting with customers and anticipating what your customers need before they actually ask for it. According to Forbes.com, very few businesses are able to…

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November 6, 2014CRMBy mdltechadmin

Nov62014

Customer Relationship Management Marketing Tools

Customer Relationship Management Marketing Tools Without the proper Customer Relationship Management (CRM) marketing tools, your company will not be able to maintain customer loyalty. Too often, though, CRM marketing is a phrase thrown around without any knowledge behind it of what it really is. MDL can provide the tools you need for effective CRM marketing. According to Forbes, most CRM marketing visions are far too internally focused and are not living up to their potentials because of that. Forbes lists one of the main reasons why CRM marketing fails is because companies allow CRM marketing tools to become long to-do lists without doing anything to benefit sales. In an…

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November 6, 2014CRMBy mdltechadmin

Nov52014

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too

The Magic Of Cloud Computing: Companies That Changed Their Businesses And How You Can, Too When you think of a cloud and its association with your computer, your first thought is probably, “that thing my iPhone tells me never has enough room to back up my phone’s information on.” While Apple’s iCloud system is probably the most prevalent cloud in today’s lexicon, more and more companies are getting on the cloud bandwagon to improve their systems and overall businesses. Take a look at how some large companies have utilized cloud systems and how you can apply their successes to your small business. Photo credit: perspec_photo88 / Foter / CC BY-SA…

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November 5, 2014Cloud ComputingBy mdltechadmin

Oct302014

A Prescription To Avoid Computer Viruses

A Prescription To Avoid Computer Viruses We’ve talked a lot lately about different kinds of computer viruses out there that could be lurking and waiting to attack your computer. From Ebola to Jimmy Kimmel, you never can be too sure of what’s safe and what’s dangerous. So we’ve compiled a list (a prescription of sorts) of ways you can be vigilant in keeping your computer, files and personal information safe. Photo credit: IntelFreePress / Foter / CC BY According to AngiesList, the number one way you can protect your computer from hackers is to not use the same password over and over again. You’ve probably seen a lot about company…

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October 30, 2014Computer SecurityBy mdltechadmin

Oct242014

Ebola Virus Could Be Coming To Your Inbox

Ebola Virus Could Be Coming To Your Inbox You’ve probably heard about a fair share of viruses that could infect your computer just from clicking a link in your email – from sweepstakes scams to fake password reset links from online shopping sites. Now there’s even more reason to be mindful of the emails you open and links you click: an Ebola hack could be lurking in your inbox. Photo credit: NIAID / Foter / CC BY According to The International Business Times, a new strain of malware is being distributed by hackers in the form of an email from the World Health Organization, WHO. The email is being sent…

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October 24, 2014Computer Security, Viruses/Malware/SpywareBy mdltechadmin

Oct242014

Mark Dryer Shares Security Tips to Keep Your Data Safe

Mark Dryer Shares Security Tips to Keep Your Data Safe Many businesses will experience a catastrophic data loss this year. Here are some tips and advice from Mark Dryer, CEO of MDL Technology, about how to keep data safe. Keep sensitive data in a central location. Limiting the number of data storage sources simplifies your security strategy. Make sure that your data is stored in an encrypted file system. Emails containing sensitive data should be encrypted. Implement firewalls and antivirus programs that utilize the most current antivirus/anti spyware/IPS services to eliminate external threats. Implement a patching system so that all operating systems and applications remain current. …

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October 24, 2014SecurityBy mdltechadmin

Oct202014

Celebrities: How They Can Attack Your Computer With Viruses

Celebrities: How They Can Attack Your Computer With Viruses Photo credit: Don Hankins / Foter / CC BY The next time you search for your favorite celebrity online, you might want to think twice before clicking a link from a site you aren’t familiar with. That’s because some celebrities are more likely than others to link you to a website with spyware, malware or other viruses. According to McAfee, Jimmy Kimmel is the most dangerous celebrity to search for online. McAfee said Kimmel has a 19 percent chance of sending your computer to a site that could cause harm. Cyber-criminals use malware and spyware in an attempt to steal your…

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October 20, 2014Computer SecurityBy mdltechadmin

Sep102014

Keeping Data Out Of Hackers’ Hands

Keeping Data Out Of Hackers’ Hands Photo credit: Johan Larsson / Foter/ Creative Commons Attribution 2.0 Generic (CC BY 2.0) Recently, Russian hackers made off with 1.2 billion username/password combinations and over 500 million email addresses, in what the New York Times says is “the largest known collection of stolen Internet credentials.” Here are a few simple but effective steps Forbes has shared that should be taken to protect yourself from hackers. -Wi-Fi hotspots should be used with caution. The free Wi-Fi in your hotel lobby or the downtown coffee shop is never going to be secure, even if you have to ask for the password. Being free to the…

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September 10, 2014Computer Security, Mobile Security, Security, Tech TipsBy mdltechadmin

Aug222014

Securing Mobile Device Data

Securing Mobile Device Data Between smartphones, laptops, USB drives and tablets, your data and personal information is often spread across multiple devices. This could put your privacy and company data at high risk. While mobile devices can store large amounts of data, they are often unprotected. They are also easy to lose or steal. According to CSOonline, mobile devices are just as much at risk as a PC and mobile operating systems like iOS and Android are targets. They recommend having anti-malware software installed and frequently updated on any device that is used to access the internet, or used for work. Mark Dryer, CEO of MDL Technologies, reminds mobile users…

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August 22, 2014Mobile Security, Tech TipsBy mdltechadmin