MDL Technology | MDL Technology

Jul122017

Launch Your Startup with a CRM Tool

A customer relationship management system (CRM) is a tool comprised of certain technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of a CRM is to improve business relationships with customers, assist in customer retention and drive sales growth. Even as a small business, a CRM could make a world of difference in your bottom line. A reliable CRM for your small business could be just what you need to catch up with your competitors. Read on as we detail why your business adopt one today. A new report from Nucleus Research suggests that when you invest a dollar in CRM,…

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July 12, 2017CRM, UncategorizedBy mdltechadmin

Jun202017

How to Ensure the Best Performance for Your Company’s Cloud-Based Communications

Cloud-Based Communications has become a popular choice for modern enterprise communications and collaboration. There’s no need to combine disjointed cloud tools from multiple vendors any longer. ShoreTel Connect CLOUD is an end-to-end cloud phone and unified communications solution that handles everything for you. Cloud-based communications and collaboration make everyday meetings and interactions easier than ever before. And it’s not just any cloud phone system that you need – you need a cloud system and provider that gives you the speed and agility to drive more business, gives you advanced capabilities and isn’t complicated. Now it’s time to advance your competitive position through your phone system. You’ll increase employee productivity and…

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June 20, 2017Cloud ComputingBy mdltechadmin

Jun142017

How Inclement Weather Can Impact Disaster Recovery and Why Businesses Need a Plan

As the old saying goes, knowledge is power. And in the digital age, that power is data driven. Information about your business, customers, employees and services, are all stored digitally somewhere. This provides your business with speed and convenience, but just because your company went paperless does not mean that your data is safe. Human error, viruses and electrical storms can knock your systems offline. But with disaster recovery, you can backup your data and protect your business from potential disasters, even when inclement weather strikes. Weather & Disaster Recovery According to a report by the Ponemon Institute in 2016, “The average cost of a data center outage was $740,351.…

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June 14, 2017Disaster RecoveryBy mdltechadmin

Jun122017

Why Businesses Need to Upgrade Phone Systems

Technology is power. ShoreTel, a leading phone system provider, utilizing cloud technology is a winning pick for companies. As the marketplace continues to be more competitive, it’s important to have a scalable solution. For businesses, keeping a modern interface in place it key as well as looking at newer, scalable phone systems. Do you know when you upgraded your phone system last? Was it so long ago you’re not quite sure? Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance costs, infrastructure costs – you also have outdated features, limited mobility capabilities and fragmented applications and tools.…

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June 12, 2017MDL NewsBy mdltechadmin

Jun92017

Why Financial Institutions are Banking on the Hybrid Cloud

Instead of purchasing infrastructure and updates for onsite solutions, cloud-based products give businesses the ability to adopt and scale their chosen solutions at will. Real-time updates that improve both usability and security are available on an ongoing basis. Businesses, and financial institutions especially, that adopt and invest in a hybrid cloud solution can easily innovate and try out new programs, resulting in faster development cycles, optimized workflow and better customer satisfaction. Read on as we detail why a hybrid cloud solution may be right for your business needs. The ability to adapt is the most crucial element needed to be competitive in today’s global marketplace. That’s why hybrid cloud environments…

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June 9, 2017UncategorizedBy mdltechadmin

May152017

The Big One: How The World Survived The Largest Ever Malware Attack

Biggest. In. History. That’s what headlines around the globe we’re screaming Friday morning as cyber criminals executed the largest ever cyberattack. The effects of the attack, which centered around a nefarious piece of malware, were felt around the world. This weekend’s catastrophic global security breach only underscores the importance of properly securing your business’s most valuable digital assets. Read on as we details some best practices for better preparing your business for a potential cyber attack. The Washington Post reports that Europol, the European Union’s law enforcement agency, confirmed this weekend that networks in more than 150 countries and more than 200,000 computers had been affected by one of the…

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May 15, 2017RansomwareBy mdltechadmin

Apr232017

Four Key Methods to Test Your Disaster Recovery System

Disaster recovery systems are vital to the health of a company’s IT infrastructure. These systems ensure that if some form of company software failed, there’s a way to fix the problem and not lose or compromise any valuable information. Although, if these systems aren’t consistently tested, they can develop their own faults as new technologies and software are added to a company’s digital infrastructure. Read on as we discuss the value of consistent disaster recovery testing and four different methods to ensure quality tests. Disaster recovery programs are put in place to safeguard data from being lost during a potential IT disaster. While testing these programs isn’t always the easiest…

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April 23, 2017Disaster RecoveryBy mdltechadmin

Apr142017

Cloud Systems and the Impact of SaaS on Traditional Data Centers

As businesses continue to modernize and digitize their offerings, more companies are turning toward cloud systems to handle their software and data needs. By following the software-as-a-service (SaaS) model, companies are seeing faster innovations, enabled by deeper analytics, while reducing the amount of space that is required by traditional data centers. Read on as we discuss the impact of cloud systems and how SaaS offerings are changing traditional data centers. Everyone knows that digitization is the future of business. From eCommerce websites to healthcare facilities, more businesses are moving toward cloud integration and following the SaaS business model. According to cloudcomputing-news.net, the cloud computing industry is expected to grow by…

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April 14, 2017Cloud ComputingBy mdltechadmin

Apr72017

The Five Biggest Cyber Threats to E-Commerce Websites and How to Fight Them

As technologies advance and digitize, so do threats to security. Updates to malware and other malicious programs can wreak havoc on businesses and their customers. In particular, e-commerce websites have to pay extra attention to their security programs and procedures to ensure that nobody gains access to their systems and that customer information is protected. Read on as we discuss the top cyber threats to e-commerce and how to protect your website against them. As with any industry, the protection of classified information is of the utmost importance. For e-commerce websites and business, it’s even more imperative that information is encrypted and protected so that cyber criminals can’t…

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April 7, 2017CRMBy mdltechadmin