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The Importance Of Password Security

Did you know that passwords are the biggest target for cyber attacks? Risky behaviors such as the use of automatic saving functions in browsers or saving passwords in plain text format in desktop files will endanger even the most secure password. Regular password checks improve security in an organization by ensuring the complexity and strength

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10 Steps Your Company Can Take To Avoid Holiday Scams

We are currently in the biggest shopping period of the year. Consumers spent $4 billion during the 2018 Black Friday and Cyber Monday weekend – and that’s only including transactions completed on mobile devices. This year’s holiday shopping is expected to exceed that number. But while online shopping does mean you can avoid the lines

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Seven Lesser Known Security Threats that You Need to Know

Did you know a USB stick can be a catalyst for a major security threat? And it’s actually very common. We often see major news headlines about massive data breaches, malware hijacks and major cybersecurity threats, but what about the lesser known threats?  According to a Wired article rogue USB sticks, zombie accounts, untrusted browser

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Hybrid Cloud

When cloud based data centers came into existence, many IT practitioners saw them as a wonderful way to use computing power as a utility. You could demand as much storage, RAM, CPUs and application instances as you want. The cloud expands and contracts to provide users with the resources they needed. However, a public cloud-based

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Social

According to blogger Michael Fauscette, Social CRM is the tools and processes that encourage better, more effective customer interaction and leverage the collective intelligence of the broader customer community with the intended result of increasing intimacy between an organization and its prospects and customers. Fauscette continues by saying the goal of Social CRM is to

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Custom Technology

Maximize your CRM performance and data gathering by utilizing built-in connections to a wide range of tools including Microsoft Office, Yammer and more. Make Your Organization Mobile And Flexible with custom technology for CRM. One of the many benefits of Customer Relationship Management is that it provides a flexible platform for companies of many different

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Customer Support

Customer care is one of the touchstones of any consumer-facing business, and in order to provide the outstanding care your customers deserve, you must have your employees on board with your business model. By giving your employees the right tools to use with a customer care CRM or customer support CRM, you are helping to

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Business Travelers Feel The Heat From Hotel Computer Virus

The next time you travel, be extra cautious when logging into the hotel Wi-Fi. That’s because hackers have developed a new virus aimed at business travelers in an attempt to gain access to corporate information. The virus, called “Dark Hotel,” tricks travelers into thinking they need to download updates to their computer in order to

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