MDL Technology

Jul282017

In The Crosshairs: Cyber-Attackers Target Healthcare Industry

UncategorizedBy mdltechadmin July 28, 2017

In recent years, healthcare has become one of the most targeted industries for cyber-attacks. That said, the risk of these attacks isn’t limited to health data and services. According to The Center for Internet Security, “For healthcare, cyber attacks can have ramifications beyond financial loss and breach of privacy.” Human lives are also threatened by these attacks. Hackers can take over any medical device that is hooked up to a network. This includes devices such as heart defibrillators and electric wheelchairs. The threat of these attacks is only increasing as network connected devices become more rooted in the healthcare system. Even with these dangers, technology is not something that…

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Jul252017

System Harmony: The Importance of CRM and MAP Compatibility

UncategorizedBy mdltechadmin July 25, 2017

The ability to reach all of your business goals is a crucial part of keeping up with today’s global marketplace. The integration of your Customer Relationship Management system (CRM) and your Marketing Automation Platform (MAP) is a necessary step in achieving all of your goals. It’s possible to achieve some with just one or the other, but integrating the two is the most surefire way to achieve them all. Here’s how: Alignment of Sales and Marketing Teams When organizations align their sales and marketing operations, they benefit from a customer retention rate that’s 36 percent higher. When the technology, sales and marketing teams are aligned, there are improvements…

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Jul172017

When Disaster Strikes: The Importance of an Off-Site Data Backup Program

UncategorizedBy mdltechadmin July 17, 2017

Have you ever been working on something, and all of a sudden your screen goes blank? You can’t remember the last time you hit save, and now, you’ve lost your work and have to start over. What if this were to happen on a larger scale in your office? Off-site backup options keep your data safe and secure in case something happens to your mainframe or data collection tools. Online backups can’t be ruined by floods, fires or tornados. Since the backups take place over the internet, if something happens in your office or to your data, you can easily recover files and necessary information from the off-site storage. You…

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Jul122017

Launch Your Startup with a CRM Tool

CRM, UncategorizedBy mdltechadmin July 12, 2017

A customer relationship management system (CRM) is a tool comprised of certain technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of a CRM is to improve business relationships with customers, assist in customer retention and drive sales growth. Even as a small business, a CRM could make a world of difference in your bottom line. A reliable CRM for your small business could be just what you need to catch up with your competitors. Read on as we detail why your business adopt one today. A new report from Nucleus Research suggests that when you invest a dollar in CRM,…

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Jun202017

How to Ensure the Best Performance for Your Company’s Cloud-Based Communications

Cloud ComputingBy mdltechadmin June 20, 2017

Cloud-Based Communications has become a popular choice for modern enterprise communications and collaboration. There’s no need to combine disjointed cloud tools from multiple vendors any longer. ShoreTel Connect CLOUD is an end-to-end cloud phone and unified communications solution that handles everything for you. Cloud-based communications and collaboration make everyday meetings and interactions easier than ever before. And it’s not just any cloud phone system that you need – you need a cloud system and provider that gives you the speed and agility to drive more business, gives you advanced capabilities and isn’t complicated. Now it’s time to advance your competitive position through your phone system. You’ll increase employee productivity and…

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Jun142017

How Inclement Weather Can Impact Disaster Recovery and Why Businesses Need a Plan

Disaster RecoveryBy mdltechadmin June 14, 2017

As the old saying goes, knowledge is power. And in the digital age, that power is data driven. Information about your business, customers, employees and services, are all stored digitally somewhere. This provides your business with speed and convenience, but just because your company went paperless does not mean that your data is safe. Human error, viruses and electrical storms can knock your systems offline. But with disaster recovery, you can backup your data and protect your business from potential disasters, even when inclement weather strikes. Weather & Disaster Recovery According to a report by the Ponemon Institute in 2016, “The average cost of a data center outage was $740,351.…

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Jun122017

Why Businesses Need to Upgrade Phone Systems

MDL NewsBy mdltechadmin June 12, 2017

Technology is power. ShoreTel, a leading phone system provider, utilizing cloud technology is a winning pick for companies. As the marketplace continues to be more competitive, it’s important to have a scalable solution. For businesses, keeping a modern interface in place it key as well as looking at newer, scalable phone systems. Do you know when you upgraded your phone system last? Was it so long ago you’re not quite sure? Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance costs, infrastructure costs – you also have outdated features, limited mobility capabilities and fragmented applications and tools.…

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Jun92017

Why Financial Institutions are Banking on the Hybrid Cloud

UncategorizedBy mdltechadmin June 9, 2017

Instead of purchasing infrastructure and updates for onsite solutions, cloud-based products give businesses the ability to adopt and scale their chosen solutions at will. Real-time updates that improve both usability and security are available on an ongoing basis. Businesses, and financial institutions especially, that adopt and invest in a hybrid cloud solution can easily innovate and try out new programs, resulting in faster development cycles, optimized workflow and better customer satisfaction. Read on as we detail why a hybrid cloud solution may be right for your business needs. The ability to adapt is the most crucial element needed to be competitive in today’s global marketplace. That’s why hybrid cloud environments…

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May152017

The Big One: How The World Survived The Largest Ever Malware Attack

RansomwareBy mdltechadmin May 15, 2017

Biggest. In. History. That’s what headlines around the globe we’re screaming Friday morning as cyber criminals executed the largest ever cyberattack. The effects of the attack, which centered around a nefarious piece of malware, were felt around the world. This weekend’s catastrophic global security breach only underscores the importance of properly securing your business’s most valuable digital assets. Read on as we details some best practices for better preparing your business for a potential cyber attack. The Washington Post reports that Europol, the European Union’s law enforcement agency, confirmed this weekend that networks in more than 150 countries and more than 200,000 computers had been affected by one of the…

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May132017

Cloud Clarity: How Hosted Applications Can Benefit Your Business

Hosted ApplicationsBy mdltechadmin May 13, 2017

Applications are everywhere these days. From business and entertainment to wellness and filters for selfies, there’s an app for literally everything. As broadband speeds continue to climb, more and more businesses are now turning to hosted applications for their everyday needs. In the business sector, the most common apps are utilized for day-to-day calculating, document creating, editing, etc. By hosting these applications in the cloud, businesses are offered a more secure and cost-effective storage solution. Read on as detail the state of hosted applications today and how the proper management of them can benefit your business. Before one can truly diagnose an issue, one must understand it. So, let’s define…

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