MDL Technology | MDL Technology

Oct232017

Serve Your Customers Better With Microsoft CRM

Innovative companies know the value of serving their customers well, and a CRM tool can provide more personalized customer service without the hassle of tracking conversations. If your business isn’t already using Microsoft CRM, now’s the perfect time to give it a try. Here are some of the many benefits of CRM: CRM can help scale your business. A CRM is a tool that will help your business grow. The task of managing customer data and communications can be challenging for one person to manage. CRM gives you the ability to manage a much larger amount of data. Ramon Ray, the founder of Smart Hustle Magazine, said, “The…

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October 23, 2017CRMBy mdltechadmin

Oct162017

Kansas City Managed Services Company Reviews Enterprise Mobility Management for Employees and Businesses

MDL Technology, a Kansas City-based managed services company, sees the competitive value of tapping into Enterprise mobility management (EMM), an evolving and versatile market for companies. It’s no surprise that businesses benefit when their employees have the ability to work while on the go. In fact, enterprise mobility management has become necessary for most organizations today. Why? EMM is a set of technologies and services focused on securing company data on employees’ mobile devices. While it can manifest itself in various ways, it generally consists of a suite of mobile management systems and services that protect intellectual property; specific processes that ensure the security of data; and systems that…

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October 16, 2017Data Security, Managed Service, Mobile SecurityBy mdltechadmin

Oct92017

MDL Technology Details Benefits of Cloud Computing

While cloud computing has been around for over a decade, the infrastructure is still at the core of most CIOs spending strategy, according to ZDNet. That said, what exactly is this technology doing for businesses? A recent survey by MIT Technology Review questioned 700 executives about what the cloud is doing today. Is it unifying enterprises across a common platform? Is it truly disrupting the normal way of doing business? Specifically, the survey results showed that most see the cloud as a unifier for organizations. Furthermore, the cloud is seen as being instrumental in bringing enterprises from every sector, especially finance, human resources and information technology, together, according to…

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October 9, 2017Cloud ComputingBy mdltechadmin

Oct22017

The Equifax Data Breach is a Reminder to Get Serious About Cybersecurity

October is Cyber Security Awareness Month, and the disastrous effects of the recent Equifax breach are a reminder of the need for cybersecurity changes. The Equifax data breach was another incident of cyber criminals stealing personal data from a large company. The breach leaked personal financial information on 143 million people and is now being investigated by the Federal Trade Commission. “The FTC typically does not comment on ongoing investigations. However, in light of the intense public interest and the potential impact of this matter, I can confirm that FTC staff is investigating the Equifax data breach.” said spokesman Peter Kaplan. Close to 40 states have also joined a probe…

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October 2, 2017Cyber SecurityBy mdltechadmin

Sep252017

Kansas City Managed Services Company Reviews Tips to Protect Businesses from Ransomware

Ransomware has become a popular tool for cyber criminals today and after the notorious WannaCry attack, businesses around the globe experienced the impact of not having a cybersecurity protection program. Here are some tips on how to protect your organization from a potentially damaging ransomware attack. Hire ethical hackers to find the weak spots in your network, before someone unethical does. It has become increasingly common for companies to hire individuals known as “white hat” hackers. These are well-intentioned hackers, who look for vulnerabilities in a network and then show an organization where they need tighter security measures. Prepare your employees. Employee training is probably the single-most important…

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September 25, 2017Cyber SecurityBy mdltechadmin

Sep182017

Hurricanes Remind Companies About the Importance of Disaster Recovery & Information Security Plans

The aftermath of powerful storms, like Hurricanes Harvey and Irma, should act as reminders to all businesses about the importance of having disaster recovery plans. Natural disasters can also destroy a business’s information and technology assets are critical to its success and continuity, according to the National Law Review. Many businesses make the mistake of blending their security recovery plans with their disaster recovery plans. The objectives of these two plans are very different. Inigo Merino, CEO of cyber threat detection firm Cienaga Systems, said “The most obvious difference is that disaster recovery is about business continuity, whereas information security is about information asset protection.” Here are some…

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September 18, 2017Disaster RecoveryBy mdltechadmin

Sep112017

The Importance of Network Monitoring

Network monitoring is absolutely necessary for your business, according to i.t.NOW. By switching to a modern network monitoring software and introducing analytics, a company should easily find performance problems that have previously gone undetected. Companies today must be able to make the connection between customer experience and network operations, in order to ensure brand loyalty. When all is said and done, loyal customers make the most repeat purchases. It’s no surprise that consumers judge brands based on price points and likeability, but these are not the only factors a potential customer takes into consideration. Some of the major influencers are the performance of their people, products and services. Performance…

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September 11, 2017Network MoniteringBy mdltechadmin

Aug172017

Small Businesses Hurt by Failing to Embrace New Technologies

Several recent studies have concluded that small businesses are not fully embracing advanced technologies like the cloud, CRM and artificial intelligence, hindering their growth potential. Their failure to keep up with evolving technologies is causing them to miss opportunities to boost sales. These failures are largely due to a widespread belief among small businesses that utilizing these technologies will be cost prohibitive and too complex for them to master. A Salesforce survey of small business in America with less than 100 employees showed that only 49 percent are using a type of business process automation. Additionally, only 21 percent utilize business analytics or business intelligence software. These numbers…

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August 17, 2017UncategorizedBy mdltechadmin

Companies Across the World are Making Irresponsible Cyber Security Investments

Nearly one-third of companies across the globe are making irresponsible cyber security investments, according to a new security measurement index benchmark survey by Thycotic. The comprehensive study also reported that over half of the 400 respondents in the survey scored an “F” or “D” grade when evaluated on their ability to measure their cyber security efforts and performance against best practices. The chief security scientist at Thycotic noted that it was astonishing just how many organizations are failing at measuring the effectiveness of their cyber security and hoped that this survey should help show them the error of their ways. Companies and governments all over the world are spending…

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August 11, 2017UncategorizedBy mdltechadmin

The Jump: Large Companies Fear the Switch to the Cloud

For tech companies, “cool tech” is the term used to describe the technologies that really matter. The ones that can really shift the world and disrupt the global marketplace. And there is also the term “undifferentiated IT service”, which are the technologies considered to be the more trivial components. The things that are the same from one company to the next, like email and file servers. If you are a new startup, you don’t want to spend money on things that aren’t going to gain you momentum in the tech world. Forbes tell us, “if you’re a hot startup, you’re trying to build a culture of “we’re all in…

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August 7, 2017UncategorizedBy mdltechadmin