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MDL Technology Social CRM Tools

According to blogger Michael Fauscette, Social CRM is the tools and processes that encourage better, more effective customer interaction and leverage the collective intelligence of the broader customer community with the intended result of increasing intimacy between an organization and its prospects and customers. Fauscette continues by saying the goal of Social CRM is to make

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MDL Technology Enhances City Of Pleasant Valley’s IT Productivity & Decreases Downtime

The City of Pleasant Valley, Mo. retained MDL Technology, LLC, a Kansas City IT and managed services company, to provide managed network services for all computers and servers in all city departments and 24/7 support for the City, Court, Fire and Police departments. Georgia Fox, City Clerk, said, “Our previous provider was not responsive in a timely manner, and we had issues with our website. Since retaining MDL, our downtime has been minimal and we’ve received quick support when problems arise.”

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Customer Relationship Management Marketing Tools

Without the proper Customer Relationship Management (CRM) marketing tools, your company will not be able to maintain customer loyalty. Too often, though, CRM marketing is a phrase thrown around without any knowledge behind it of what it really is. MDL can provide the tools you need for effective CRM marketing. According to Forbes, most CRM

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A Prescription To Avoid Computer Viruses

We’ve talked a lot lately about different kinds of computer viruses out there that could be lurking and waiting to attack your computer. From Ebola to Jimmy Kimmel, you never can be too sure of what’s safe and what’s dangerous. So we’ve compiled a list (a prescription of sorts) of ways you can be vigilant

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Ebola Virus Could Be Coming To Your Inbox

You’ve probably heard about a fair share of viruses that could infect your computer just from clicking a link in your email – from sweepstakes scams to fake password reset links from online shopping sites. Now there’s even more reason to be mindful of the emails you open and links you click: an Ebola hack

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Mark Dryer Shares Security Tips to Keep Your Data Safe

Many businesses will experience a catastrophic data loss this year. Here are some tips and advice from Mark Dryer, CEO of MDL Technology, about how to keep data safe. Keep sensitive data in a central location.  Limiting the number of data storage sources simplifies your security strategy. Make sure that your data is stored in an encrypted file system. Emails containing sensitive data

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Celebrities: How They Can Attack Your Computer With Viruses

The next time you search for your favorite celebrity online, you might want to think twice before clicking a link from a site you aren’t familiar with. That’s because some celebrities are more likely than others to link you to a website with spyware, malware or other viruses. According to McAfee, Jimmy Kimmel is the most

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