When Disaster Strikes: The Importance of an Off-Site Data Backup Program

Have you ever been working on something, and all of a sudden your screen goes blank? You can’t remember the last time you hit save, and now, you’ve lost your work and have to start over. What if this were to happen on a larger scale in your office? Off-site backup options keep your data safe and secure in case something happens to your mainframe or data collection tools. Online backups can’t be ruined by floods, fires or tornados. Since the backups take place over the internet, if something happens in your office or to your data, you can easily recover files and necessary information from the off-site storage. You…

Four Key Methods to Test Your Disaster Recovery System

Disaster recovery systems are vital to the health of a company’s IT infrastructure. These systems ensure that if some form of company software failed, there’s a way to fix the problem and not lose or compromise any valuable information. Although, if these systems aren’t consistently tested, they can develop their own faults as new technologies and software are added to a company’s digital infrastructure. Read on as we discuss the value of consistent disaster recovery testing and four different methods to ensure quality tests. Disaster recovery programs are put in place to safeguard data from being lost during a potential IT disaster. While testing these programs isn’t always the easiest…

Cloud Systems and the Impact of SaaS on Traditional Data Centers

As businesses continue to modernize and digitize their offerings, more companies are turning toward cloud systems to handle their software and data needs. By following the software-as-a-service (SaaS) model, companies are seeing faster innovations, enabled by deeper analytics, while reducing the amount of space that is required by traditional data centers. Read on as we discuss the impact of cloud systems and how SaaS offerings are changing traditional data centers. Everyone knows that digitization is the future of business. From eCommerce websites to healthcare facilities, more businesses are moving toward cloud integration and following the SaaS business model. According to cloudcomputing-news.net, the cloud computing industry is expected to grow by…

The Five Biggest Cyber Threats to E-Commerce Websites and How to Fight Them

As technologies advance and digitize, so do threats to security. Updates to malware and other malicious programs can wreak havoc on businesses and their customers. In particular, e-commerce websites have to pay extra attention to their security programs and procedures to ensure that nobody gains access to their systems and that customer information is protected. Read on as we discuss the top cyber threats to e-commerce and how to protect your website against them.     As with any industry, the protection of classified information is of the utmost importance. For e-commerce websites and business, it’s even more imperative that information is encrypted and protected so that cyber criminals can’t…

How To Successfully Implement a Customer Relationship Management (CRM) Platform

Customer relationship management (CRM) platforms are designed to keep customers both engaged and returning to your business. Despite the success of these platforms, there is still a low adoption rate among companies in all industries. Once adopted, these programs can drive customer engagement and generate an increase in revenue. Read on as we detail the importance of customer relationship management and how to successfully implement a CRM platform.   CRM platforms allow businesses and their sales teams to efficiently manage their customers and leads throughout the buying process, allowing salespeople to collect vital customer and sales information into a single location. The platform then compiles all of the data and…

Kansas City Managed Services Company Analyzes Ransomware Attacks

In 2016 alone, ransomware affected over 90 million individuals and businesses at an estimated rate of 400 attacks per minute. Yet 70 percent of these go unnoticed, according to  TechRepublic. Cybercriminals use of ransomware show no signs of slowing down. Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid. According to Digital Trends, the average rate for a ransom has soared upwards from $294 in 2015 to $679 this year. Studies show that nearly 50 percent of businesses have been hit with some type of ransomware, with 40 percent of those businesses paid the ransom. Studies also…

Kansas City Managed Services Company Reviews Importance of National Cyber Security Awareness Month

The Department of Homeland Security has declared October National Cyber Security Awareness Month. In its thirteenth year, the program seeks to educate the public and private sector about Cyber Security threats and ways to guard against them with a focus on protecting our digital borders. Attacks in 2016 have hit major companies. From 500 million hacked accounts with Yahoo! to 100’s of Eddie Bauer stores being inflicted with malware. The most common cause of breaches are employees misusing access privileges, according to TripWire. Whether employees do this accidentally or maliciously, training employees on security practices is crucial. Additionally, here are a few tips from Open Forum on how to prevent…

Yahoo! is the Latest Victim of a Data Breach

Data breaches have become all too common. Today’s headlines are littered with stories of cyber theft and security failures. Yahoo! is the latest victim. With over 500 million user accounts compromised, this could be the largest data breach in history. But Yahoo! is far from alone. So far in 2016, we’ve learned about security breaches at Linkedin, the U.S. Department of Justice, Oracle, Dropbox and many others. Is there anything that can be done to stem the tide?   According  to cybersecurity expert Por Thorsheim, the Yahoo! breach “will cause ripples online for years to come.” In a statement from Yahoo! addressing the issue, they provided some information about the…

MDL Technology Takes a Look at the Importance of Network Monitoring

Network monitoring might sound like the easiest and most simplistic part of an IT managed service. While it doesn’t take much to monitor your network and ensure everything is working properly, it’s surprising how many companies overlook this essential component. The idea behind network monitoring is simple: keep a constant eye on your network to catch failing components or components that are running slow before they become a problem. A good monitoring system lets your administrator know of any issues with the network so that they can be addressed before they get out of hand. A business without constant network monitoring  runs the risk of losing a good deal of…

MDL Technology Examines ESPN’s Week 1 Fantasy Football Flop

The worldwide leader of sports, ESPN, suffered a worldwide fumble on week 1 of the NFL season. The lauded fantasy football app crashed at one of the most inopportune times possible. The blunder shows that if you are not prepared for the absolute worst, the absolute worst will happen. Geekwire estimates that over 74 million people play fantasy football, with the first week of hope being the biggest fantasy weekend by far.   ESPN has acknowledged the issues and has since blamed a backend data access issue. A simple misguided network monitoring problem put the app down for over four hours. Which is roughly the equivalent of one full game…